Store Manager

Pegna; Firenze; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A historic retail company is looking for a full-time Store Manager to oversee daily operations in Florence, Italy. The role involves managing staff, ensuring customer satisfaction, and implementing loss prevention strategies. Ideal candidates will have strong communication skills, experience in retail management, and be fluent in both Italian and English. A Bachelor's degree in Business Administration or Management is preferred. Join a beloved tradition that has served the Florentine community for over 150 years.

Competenze

• Proficiency in Customer Satisfaction and Customer Service skills.
• Strong communication abilities.
• Experience in Store Management and Retail Loss Prevention.
• Excellent organizational and leadership skills.
• Ability to handle multiple tasks efficiently.
• Previous experience in a similar role is preferred.
• Fluent in Italian and English.

Mansioni

• Oversee daily operations and manage staff.
• Ensure high levels of customer satisfaction.
• Implement retail loss prevention strategies.
• Ensure effective communication within the team.

Conoscenze

Customer Satisfaction

Customer Service

Strong Communication

Retail Loss Prevention

Organizational Skills

Leadership Skills

Multi-tasking

Fluency in Italian

Fluency in English

Formazione

Bachelor's degree in Business Administration or Management

Descrizione del lavoro

Company Description

For over 150 years, Pegna has been a cherished tradition for both Florentines and visitors from around the world. Known for its rich history intertwined with the city of Florence, Pegna has established itself as a beloved alimentari, drogheria, bottiglieria, and mesticheria. Our continuous dedication to quality and service has contributed to our enduring reputation and distinct style.

Role Description

This is a full-time on‑site role for a Store Manager, located in the Florence, Italy Metropolitan Area. The Store Manager will be responsible for overseeing daily operations, managing staff, ensuring high levels of customer satisfaction, and maintaining efficient store management practices. Key tasks include addressing customer concerns, implementing retail loss prevention strategies, and ensuring effective communication within the team.

Qualifications

• Proficiency in Customer Satisfaction and Customer Service skills
• Strong communication abilities
• Experience in Store Management and Retail Loss Prevention
• Excellent organizational and leadership skills
• Ability to handle multiple tasks efficiently
• Previous experience in a similar role is preferred
• Fluent in Italian and English
• Bachelor's degree in Business Administration, Management, or related field is a plus