Spanish Speaking Customer Service for Tech Company in Greece

Mercier Consultancy MD; Italia; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading consultancy firm is seeking Spanish Speaking Customer Service Representatives to assist clients with tech products in Greece. Candidates should be fluent in Spanish, have customer service experience, and possess strong communication skills. This role offers a competitive monthly salary, additional annual bonuses, a fully paid relocation package, and comprehensive training to support your career development. If you're enthusiastic about technology and customer support, apply today!

Servizi

Competitive Monthly Salary

2 Extra Salaries Per Year

Fully Paid Relocation Package

Fully Paid Training

Health Insurance

Competenze

• Fluency in Spanish (both written and spoken) is essential.
• Prior experience in customer service, especially within the tech industry, is preferred.
• Strong problem-solving abilities and the capacity to handle technical inquiries.

Mansioni

• Manage customer inquiries related to tech products and services.
• Provide detailed information about product features and usage guidelines.
• Collaborate with technical support teams for timely resolutions.

Conoscenze

Fluency in Spanish

Prior customer service experience

Exceptional communication skills

Problem-solving abilities

Ability to multitask

Strumenti

Customer support software

CRM applications

Descrizione del lavoro

Spanish Speaking Customer Service for Tech Company in Greece

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company in Greece. This is an excellent opportunity for individuals who are enthusiastic about technology and committed to providing outstanding customer support. In this role, you will assist clients in Spanish, addressing their inquiries and ensuring a seamless experience with our tech products and services.

Key Responsibilities

• Manage customer inquiries related to tech products and services, including software and hardware support, via phone, email, and chat in Spanish
• Provide detailed information about product features, troubleshooting steps, and usage guidelines
• Assist customers with account management, service requests, and technical issues
• Resolve customer complaints and concerns efficiently while maintaining a positive customer experience
• Document all customer interactions accurately in the CRM system for future reference
• Collaborate with technical support teams to ensure timely and effective resolutions for customers
• Stay informed about the latest technologies and product updates to provide informed support to customers

Requirements

• Fluency in Spanish (both written and spoken) is essential; knowledge of English or Greek is a plus
• Prior experience in customer service, especially within the tech industry, is preferred
• Exceptional communication skills and a customer-oriented approach
• Strong problem-solving abilities and the capacity to handle technical inquiries
• Ability to multitask and manage various customer inquiries in a fast-paced environment
• Proficiency in using customer support software and CRM applications
• Willingness to work flexible hours, including evenings and weekends as required

Benefits

• Competitive Monthly Salary
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Fully Paid Training
• Health Insurance
• And Much More..