Software Application Expert – AlinIQ Digital Health Solutions

Abbott Laboratories; Milano; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

Join a leading company as a Software Application Expert, where you will engage with clients in healthcare technology and support the implementation of AlinIQ Digital Health solutions. This role involves configuring software, training users, and acting as a trusted advisor to enhance client operations. Work in a dynamic environment focused on transforming diagnostics through digital innovation and enjoy opportunities for professional growth.

Servizi

Opportunities for travel

Professional development

Collaborative work environment

Competenze

• 1-3 years of experience with diagnostics laboratory informatics applications.
• Strong understanding of laboratory workflows and systems.
• Hands-on experience with implementation, configuration, and support.

Mansioni

• Act as a client-facing technical expert and trusted advisor.
• Configure and integrate software to meet customer specifications.
• Deliver training and ongoing support to users.

Conoscenze

Technical know-how

Exceptional communication skills

Customer success

Proactive mindset

Formazione

Bachelor’s degree in Computer Science, Information Systems, or related field

Strumenti

MS Office

MS Project

SmartSheet

Descrizione del lavoro

Software Application Expert – AlinIQ Digital Health Solutions page is loaded

Software Application Expert – AlinIQ Digital Health Solutions

Apply locations Italy - Milan time type Full time posted on Posted 3 Days Ago job requisition id 31121285

JOB DESCRIPTION:

Join Us as a Software Application Expert – AlinIQ Digital Health Solutions

Are you passionate about healthcare technology and ready to make a real impact in diagnostics? We’re looking for aSoftware Application Expertto join our dynamic team and help deliver cutting-edge AlinIQ Digital Health applications to laboratories around the world.

This is more than just a technical role – it’s an opportunity to become atrusted advisorto our clients, guiding them through the digital transformation of their diagnostic operations.

What You’ll Do

As a Software Application Expert, you’ll play a key role in theend-to-end deliveryof our digital health solutions. You’ll work closely with clients to understand their needs, configure and implement our applications, and ensure a seamless user experience.

Your responsibilities will include:

• Acting as a client-facing technical expert and trusted advisor
• Configuring and integrating software to meet customer specifications
• Delivering training and ongoing support to users
• Collaborating with internal teams to enhance product features based on client feedback
• Managing project timelines, risks, and documentation
• Traveling to client sites (up to 80%) and participating in shift work as needed

What You Bring

We’re looking for someone who combinestechnical know-howwithexceptional communication skillsand a passion for customer success.

Must-haves:

• Bachelor’s degree in Computer Science, Information Systems, Medical/Hospital Informatics, or a related field
• 1–3 years of experience with diagnostics laboratory informatics applications
• Strong understanding of laboratory workflows and systems (e.g., LIS, middleware, analyzer management, inventory systems)
• Hands-on experience with implementation, configuration, and support
• Proficiency in tools like MS Office, MS Project, or SmartSheet

Nice-to-haves:

• Experience with training and supporting end users
• Ability to work independently with a high level of commitment and quality
• A proactive mindset with a focus on innovation and continuous improvement

Why Join Us?

• Be part of a mission-driven team transforming healthcare through digital innovation
• Work in a collaborative, supportive environment where your ideas matter
• Enjoy opportunities for travel, growth, and professional development

Ready to Make a Difference?

If you’re excited about using your technical skills to improve healthcare outcomes and thrive in a client-facing role, we’d love to hear from you!

Apply now and help shape the future of diagnostics.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Field Services

DIVISION:

CRLB Core Lab

LOCATION:

Italy > Milan : Viale Edison 110, Edison Park Centre

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

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Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott , to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.