Service Engineer

STERIS; Pomezia; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A global healthcare solutions company is seeking a Service Engineer to provide technical support across the Lazio Region. Responsibilities include maintenance of products, customer communication, and administrative duties. Candidates should have a High School Diploma, 2 years of relevant experience, and be willing to travel up to 80%. This position requires effective troubleshooting skills and good communication.

Competenze

• Minimum of 2 years of industry-related experience preferred.
• Valid driver’s license and willingness to travel up to 80%.
• Sufficient technical knowledge of the English language is required.

Mansioni

• Perform installations, preventive and corrective maintenance on products.
• Complete administrative duties including service reports and maintaining inventory.
• Develop and maintain effective communication with stakeholders.

Conoscenze

Troubleshooting skills

Good organizational attitude

Effective communication

Formazione

High School Diploma or GED

Mechanical, electrical, or electronic technical training

Descrizione del lavoro

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

We are looking for a Service Engineer to join our Service team. He/she will be responsible for providing technical support for the entire Lazio Region. The Service Engineer performs preventive and corrective maintenance on STERIS / Cantel product lines and conducts field troubleshooting primarily in their service area within the country.

Duties

• Perform installations, preventive and corrective maintenance on STERIS / Cantel product lines, related product lines, and competitive equipment. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment using standard and specialized tools and test equipment (e.g., schematics, diagrams, technical manuals).
• Complete administrative duties such as daily computer synchronization, service reports, and maintaining tools and parts inventory as required by Team Leaders and Service Manager.
• Utilize corporate applications (Siebel, Oracle, Sales Connection, others) for daily activities.
• Develop and maintain effective communication with customers, managers, support functions, and the sales organization.
• Maintain professionalism and courtesy when interacting with customers, contractors, management, and colleagues. Follow customer protocols and abide by all STERIS and Customer Health & Safety protocols and procedures.
• Provide solutions to customers to promote sales and growth through effective positioning of STERIS / Cantel products and services, identifying opportunities, and passing leads to management and sales teams.

Education and Experience

High School Diploma or GED required.

• Minimum of 2 years of industry-related experience and a general knowledge of operating washing and sterilization processing units preferred.
• Valid driver’s license and willingness to travel (up to 80%).

Good troubleshooting skills and proven organizational attitude are essential.

Sufficient technical knowledge of the English language is required.

Completion of recognized mechanical, electrical, or electronic technical training is necessary.

Additional Information

We are committed to equal employment opportunity and affirmative action programs to ensure fair recruitment, hiring, training, transfer, and promotion across all job groups, regardless of race, color, religion, age, disability, national origin, citizenship, sex, sexual orientation, gender identity, genetic information, or other protected categories.

STERIS is an Equal Opportunity Employer. We adhere to all applicable laws and principles of equal employment opportunity, especially as a federal government contractor.