Senior Service Engineer (m/f/d)

NACOS Marine; Genova; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A maritime technology company is looking for a Senior Service Engineer (m/f/d) Navigation to join their Field Service NAV Team in Genova. The successful candidate will lead the service and commissioning of advanced navigation systems on board vessels, acting as the technical expert on-site. The role demands a degree in a technical field and several years of marine service experience, with a strong focus on customer communication and troubleshooting capabilities. This is a full-time, mid-senior level position with travel opportunities across Europe.

Competenze

• Degree or diploma in Electronics, Automation, Navigation, Mechatronics, or equivalent technical experience.
• Several years of experience in marine service and commissioning.
• Fluency in English, Italian is advantageous.

Mansioni

• Lead commissioning, maintenance, and troubleshooting of navigation systems.
• Execute system checks, adjustments, and configurations.
• Maintain clear communication with customers.

Conoscenze

Technical competence

Customer communication

Troubleshooting

Leadership

Intercultural skills

Formazione

Degree in Electronics, Automation, or equivalent

Strumenti

NACOS Platinum

Descrizione del lavoro

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NACOS Marine is a globally integrated group of companies at the forefront of maritime automation, navigation, and control systems. Building on decades of expertise and a heritage of trusted solutions, NACOS Marine continues to pioneer technologies that set the standard for safer, smarter, and more efficient ship operations worldwide.

Within our Customer Delivery Organization, we ensure that our advanced solutions are delivered, commissioned, and supported to the highest standards keeping vessels operational and customers satisfied across their lifecycle.

Role Overview

We are now looking for a Senior Service Engineer (m/f/d) Navigation to join our Field Service NAV Team in Genova or Monfalcone, Italy.

As part of NACOS Marine APSS, serving the Italian cruise market, you will take a lead technical role in commissioning, servicing, and handing over complex navigation systems on board cruise and merchant vessels. You will act as a trusted technical expert on-site, representing NACOS Marine toward customers, shipyards, and classification societies.

This role requires a high level of technical competence, independence, and customer-facing professionalism. You will execute and lead service activities according to defined work plans while actively contributing to quality improvement, customer satisfaction, and knowledge sharing within the service organization. The position reports directly to the Field Service Team Leader.

Key Responsibilities

• Lead commissioning, maintenance, and troubleshooting of advanced marine navigation and control systems
• Perform system checks, adjustments, configuration, and fine-tuning of complex navigation installations
• Execute and oversee pre-commissioning, commissioning, and warranty activities in shipyards and onboard vessels
• Act as technical lead during sea trials and, when required, serve as warranty engineer
• Present and hand over navigation systems to shipowners, shipyards, and classification societies
• Independently execute complex repairs, upgrades, and system overhauls
• Ensure all work complies with NACOS Quality, Health, Safety, and Environmental standards and customer-specific procedures
• Maintain clear, professional communication with customers and project stakeholders throughout service execution
• Prepare accurate service, commissioning, and warranty documentation and reports
• Identify improvement opportunities, support continuous improvement initiatives, and promote NACOS solutions to customers
• Act as a mentor and technical reference for less experienced service engineers when required

Key Requirements

• Degree or diploma in Electronics, Automation, Navigation, Mechatronics, or equivalent technical experience
• Several years of professional experience in marine service and commissioning, preferably on cruise or merchant vessels
• Strong expertise in marine navigation systems; experience with NACOS Platinum, gyro, and steering systems is highly preferred
• Excellent troubleshooting capabilities across hardware, software, and system interfaces
• Ability to read, interpret, and work independently from electrical drawings and technical documentation
• Structured, solution-oriented, and hands‑on working style with strong ownership mindset
• Excellent interpersonal, intercultural, and customer communication skills
• Fluency in English (written and spoken); Italian proficiency is an advantage
• Willingness to travel frequently within Europe and occasionally worldwide

Why Choose Us

At NACOS Marine, we empower experienced professionals to take ownership, lead by example, and shape the future of maritime technology. You will work in an international, highly technical environment where expertise is valued, collaboration drives innovation, and continuous learning is encouraged.

You will play a key role in delivering mission‑critical navigation systems to some of the world’s most advanced vessels, while growing your professional impact in a company committed to safety, sustainability, and technical excellence.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Maritime Transportation

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