Senior Sales Executive

Chopard Italia S.R.L.; Monza; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Un'importante azienda nel settore del lusso cerca un professionista per sviluppare le vendite nella Boutique di Milano e gestire il portafoglio clienti. Il candidato ideale avrà esperienza in vendite e customer service, oltre a conoscenze di strumenti CRM. Il ruolo richiede anche la capacità di mantenere le operazioni quotidiane della boutique, garantendo un eccellente servizio al cliente e il raggiungimento degli obiettivi di vendita.

Competenze

• Capacità di sviluppare portafoglio clienti.
• Esperienza in attività di vendita e gestione boutique.
• Familiarità con strumenti CRM, preferibilmente Salesforce.

Mansioni

• Sostenere e sviluppare le vendite nella Boutique di Milano.
• Eseguire attività di customer service e post-vendita.
• Mantenere le operazioni quotidiane della Boutique.

Conoscenze

Gestione clienti

Vendita

CRM (Salesforce)

Descrizione del lavoro

Descrizione dell’offerta di lavoro

Mission

You will be in charge of generating sales in our Boutique Milan and you may also be assigned to mission/s anywhere in Italy, or in the world.

Responsibilities

• SALES ACTIVITIES IN THE BOUTIQUE: Sustain and further develop Chopard's sales in the Boutique.
• Exceed individual monthly targets set by the Boutique Manager.
• Proactively work on developing HJ sales.
• MAINTAIN ALL ASPECTS OF BOUTIQUE OPERATIONS: Help towards daily / weekly activities of the Boutiques; General administrative work; Stock checks; Completing of sales stats forms and daily sales sheets; Display activities / Window dressing; Opening / closures; Insurance requirements checks / attention to Boutique security.
• CUSTOMER SERVICE / AFTER-SALES: Booking in of repairs; Estimates approvals; Follow-up with clients; Closing of repairs.
• CRM ACTIVITIES (SALESFORCE): Use of CRM tool (Salesforce); Client management: data quality; Campaigns / opportunities creations.
• CLIENT PORTFOLIO DEVELOPMENT: Proactively act to develop the portfolio; Participate in Chopard events when asked; Be ready to fulfil specific missions which can be outside the Boutique; Develop relationships with Italian Chopard Boutiques team members; Act as ambassador for the brand; VIP clients management; You may be required to undertake other duties from time to time as we may reasonably require; While you will be part of a team and responsible for daily tasks, part of your mission will be to develop our customer database.