Senior Product Manager (Cloud)

n8n; Remoto; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading automation platform provider is seeking a Cloud Product Manager to ensure the reliability and scalability of n8n Cloud. The role involves defining operational best practices, managing project roadmaps, and collaborating across teams to enhance user experiences. A successful candidate will have extensive experience in Cloud/SaaS, strong problem-solving skills, and a bias for action. Join a fast-growing team and help shape the future of automation with us!

Servizi

Competitive compensation

Equity options

30 days of vacation in Europe

Career growth budget of €1K

Unlimited AI tool budget

Remote-first team culture

Regular team bonding off-sites

Competenze

• 5–8+ years in Product Management, with 3+ years in Cloud/SaaS.
• Strong project manager known for efficiency and predictability.
• Experience in navigating complex technical systems.

Mansioni

• Manage n8n Cloud's infrastructure and services roadmap.
• Define SLOs and enforce error budgets.
• Partner with Finance for billing and dashboard UX.

Conoscenze

Cloud/SaaS platform expertise

Technical problem-solving

Operational rigor

Multi-squad orchestration

Bias to action

Descrizione del lavoro

The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder‑approved integrations, we’re changing the way people bring systems together and scale ideas for impact.

Since our founding in 2019, we’ve grown into a diverse team of over 160 – working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:

• Cultivated a community of more than 650,000 active developers and builders
• Earned 145k+ GitHub stars, making us one of the world’s Top 40 most popular projects
• Been ranked as one of Europe’s most promising privately held SaaS startups (4th in Sifted’s 2025 B2B SaaS Rising 100)
• Raised $240m to date, from Sequoia’s first German seed to our recent $180m Series C – bringing us to a $2.5bn valuation
• And are grateful for our 94 eNPS score (most companies would call 70 excellent)

That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out – whether you’re technical or not – and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register.

We’re in a defining moment of an incredible journey. Come and build with us.

Job Overview

Your main goal will be to make n8n Cloud the reliable, secure, and scalable way to orchestrate AI/automation at scale – supporting enterprise use cases while preserving builder speed.

Key Responsibilities

Own & Sequence the Cloud Infra & Services Roadmap

• Prioritize and sequence initiatives across Infra & Services (e.g., Paddle billing migration, Cloud Dashboard quality, security hardening, multi-region, resilience & scale).
• Lead problem discovery with Support/CS/Data and translate insights into crisp PRDs, metrics, and milestones.
• Run weekly ops with EMs/SRE lead (triage, risk burndown, release readiness) to keep delivery on track and reduce incident/support load.

Reliability, SLOs & Operational Excellence

• Define SLOs with SRE/Infra and enforce error budgets and guardrails for shipping.
• Establish incident response rituals and runbooks; drive postmortems with prioritized, tracked action items.
• Improve resilience and time-to-recover by tightening triage flows and strengthening release readiness.

Cross-Team Alignment, Billing & Dashboard UX

• Partner with Finance/RevOps on entitlements, proration, refunds, dunning, reporting, and auditability.
• Drive alignment with Cloud Growth through shared backlog boundaries, clear interfaces/SLAs, and a recurring “interlock”.
• Elevate Cloud Dashboard UX with Design/Frontend via improved IA, instrumentation, and usability across provisioning, usage, billing, quotas, and incident notices.

Requirements

Must-haves

• ☁️ Cloud/SaaS platform expertise: You have 5–8+ years in Product with 3+ years in Cloud/SaaS platform, infra, DevOps, or billing/entitlements domains.
• 🧩 Technical problem-solving: You’re comfortable diving into highly complex, technical systems and trade-offs.
• 🧭 Operational rigor: You’re a strong project manager known for helping teams work efficiently and predictably.
• 🧵 Multi-squad orchestration: You can operate across ~1.5–2 squads, set sequencing, and make clear prioritization calls.
• ⚡ Bias to action: You default to doing over endless analysis and keep momentum without sacrificing quality.

Nice-to-haves

• 📚 Documentation mindset: You default to writing things down to create clarity and speed.
• 🗺️ Structure from chaos: You enjoy bringing order, cadence, and guardrails to ambiguous problem spaces.
• 🤝 Internal user empathy: You like treating internal stakeholders (Infra/SRE/Support/Finance) as your users.
• 🛡️ Compliance familiarity: You’ve partnered on access controls, data residency signals, or vendor risk programs.

Why join us?

At n8n, your work won’t disappear into a slide deck. As a senior IC PM across two squads, you’ll own the backbone of our Cloud – where reliability, scale, and billing UX directly impact revenue, NPS, and our community of hundreds of thousands of builders. You’ll join one of Europe’s fastest‑growing startups, backed by a recent Series B, and a remote‑first team that values autonomy, experimentation, and continuous learning. You’ll help make n8n Cloud enterprise‑ready (multi‑region, security posture) while preserving the builder speed our community loves.

Sound like a challenge you’re excited to take on? Apply now, and help us build the future of automation.

Benefits

• Competitive compensation 💸 – We offer fair and attractive pay.
• Ownership 💪 – Our core value is “empower others,” and we mean it—you’ll get a slice of n8n with equity.
• Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
  • Europe: 30 days of vacation, plus public holidays wherever you are.
  • US: 15 vacation days, 8 sick days, plus public holidays wherever you are.
• Health & wellness 🩺 –
  • Europe: We provide benefits according to local country norms.*
  • US: Multiple low‑premium, low‑deductible medical plans with coverage for individuals and families—plus a no‑cost premium HDHP option with a pre‑seeded HSA—along with dental and vision coverage.
• Future planning 💰 –
  • Europe: We provide pension contributions according to local country norms.*
  • US: 401(k) retirement plan with a 4% employer match.
• Financial security 🛡️ –
  • Europe: We provide benefits according to local country norms.*
  • US: Company‑paid short‑term and long‑term disability insurance, plus life insurance to support you and your loved ones.
• Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
• A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
• Remote‑first 🌏 – Our team works remotely across Europe, with regular off‑sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
• Giving back 🤝 – We’re big fans of open source, and you’ll get $100 per month to support projects you care about.
• AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity.
• Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
• An ambitious but kind culture 😍 – People love working here—our eNPS for 2024 is 94!
• Country‑specific details are provided in your contract.

n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

We can sponsor visas to Germany; for any other country, you need to have existing right to work.

Our company language is English.

You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n: https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35.

Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.