Senior Business Travel Consultant - Relocation Needed To Portugal

Workster; Montà; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading travel consultancy is seeking an experienced Business Travel Consultant to provide exceptional customer support and manage complex travel bookings. Fluency in English and at least 5 years of experience in the travel industry are required. This role offers a competitive salary and the flexibility to work remotely or in a hybrid model from Lisbon. Enjoy the best of both worlds with the chance to work and live in beautiful Portugal.

Servizi

Competitive remuneration package

Medical, dental, and vision plans

Flexible work model

Paid parental leave

Mental health support programs

Competenze

• 5+ years of experience in a business travel consultant role.
• 2+ years using GDS for travel bookings.
• Ability to work rotating shifts (Monday to Sunday, 7 AM – 11 PM).

Mansioni

• Provide customer support via chat, calls, and emails.
• Assess customer needs and handle complex travel bookings.
• Stay updated on travel information and service providers.

Conoscenze

Fluent English (C1)

Customer service expertise

GDS usage (Sabre, Amadeus, Galileo)

Proficiency in Gmail, Zendesk, Slack, Salesforce

Descrizione del lavoro

Work Remotely, Live Fully — From Portugal ☀️Tired of the 9-to-5 grind in a gray city? It’s time to trade your cubicle for coastline. Portugal is calling — and your laptop is welcome too.

Why Portugal? 300+ days of sunshine ☀️ Vibrant expat and tech communities Delicious food, world-class wine, and friendly locals Lower cost of living (but high quality of life!) ❤️Why Remote Work? Work where you feel inspired (beach, café, or castle!) ☕Focus better, stress less, live more

Responsibilities

• Provide customer support via chat, calls, and emails, ensuring a smooth travel experience
• Stay up to date with relevant travel information, destinations, and service providers
• Assess customer needs, urgency, and preferences efficiently
• Handle complex travel bookings, including flights, rail, accommodations, and additional services

Requirements

• Fluent English (C1), both written and spoken
• 5+ years of experience in a business travel consultant role, handling air, rail, and accommodation bookings
• 2+ years of experience using GDS (Sabre, Amadeus, or Galileo) – Mandatory
• Experience in customer-facing roles or contact center environments
• Proficiency with tools such as Gmail, Zendesk, Slack, and Salesforce
• Ability to work rotating shifts (Monday to Sunday, 7 AM – 11 PM)

What we offer

• Competitive remuneration package based on experience, skills, and performance
• Flexible work model – Remote (Portugal) or Hybrid (Lisbon)
• Medical, dental, and vision plans with premium coverage
• Paid parental leave and bereavement leave
• Subsidized commuter benefits
• Mental health support programs
• Connectivity stipends to support remote work
• Guidance, training, and career development tools

Portugal + Remote Work = The Dream
Live in Lisbon, surf in Ericeira, wine-taste in Porto — all while crushing your remote goals
Relocate your life, not your job. Portugal awaits.