Sales Support Associate

IDEXX; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading global healthcare company is seeking a Sales Support Specialist in Milan. The role involves providing critical support to the sales team, ensuring compliance with pricing policies, and constructing reports. The ideal candidate will possess strong project management and interpersonal skills and must be fluent in Business English. This position offers the chance to innovate and grow within a dynamic team dedicated to enhancing health and wellbeing across diverse communities.

Servizi

Competitive compensation

Opportunities for learning and growth

Autonomy in work

Supportive team environment

Competenze

• Initiative to drive tasks and targets.
• Ability to work in cross-functional teams.
• Keen eye for detail with data.
• Strong verbal and written communication skills.
• Ability to present business requirements effectively.
• Motivate the organization to support changes.

Mansioni

• Construct monthly reporting for the buying group.
• Support revenue, gross margin, and operating expenses achievement.
• Ensure adherence to pricing policies and guidelines.
• Create reports and provide training and coaching.
• Help implement initiatives and generate solutions.

Conoscenze

Project management skills

Excellent interpersonal skills

Fluent Business English

Data gathering experience

Process improvement skills

Presentation skills

Influencing skills

Descrizione del lavoro

Overview

As a Sales Support Specialist at IDEXX, you will provide support to the sales team in your region and act as a liaison between the sales professionals and internal departments. You play a vital role in the overall health and advancement of the region’s objectives. Making sure all the checks and balances are in place in the lead-to-order process. Providing transactional support to ensure successful and efficient execution of business transactions, and smooth on-boarding for our customers.

Responsibilities

• Contract type
• Maternity Cover
• In this role
• Your day to day will include

Construct monthly reporting for the buying group, for targeting clinics and you’ll have an overall vision of revenue.

Support the achievement of revenue, gross margin and operating expenses as per Italians’ target.

Ensure the sales team adhere to pricing policies, submit paperwork correctly and follow the correct audit guidelines.

Create reports using Business Objects and divide to the sales team.

Weekly reporting of number of instruments sold, installations and pipeline.

Participation in projects to implement initiatives; identify project opportunities and generating ideas and solutions.

Communicating with related areas to coordinate work.

May lead work activities of others, coordinating daily activities and providing training, coaching and guidance

What You Will Need to Succeed

• You’ll often use your own initiative to drive tasks and targets.
• Project management skills and abilities, with ability to work in cross-functional teams in a matrix environment.
• You’ll have a keen eye for detail & love to work with data, so you have experience in data gathering.
• Process improvement skills
• Excellent interpersonal skills with strong verbal and written communication skills.
• You’ll love to collaborate, communicate and work with a range of different stakeholders across the organization.
• It’s essential you speak fluent Business English.
• Presentation skills
• ability to present and explain business requirements to all audiences.
• Influencing skills to gain commitment and support for decisions and to motivate the organization to support business changes

What We Offer

When you join IDEXX, you will find yourself in a challenging but exciting environment where you are given the opportunity to be yourself, innovate, and grow. We have so much to offer!

From day one, you will get full autonomy in your work and ample support when you need it.

You will join a successful team who is proud of the work they do and motivated by their unified purpose of helping others.

You will work with people who are inspiring, open, and the best in their operating space.

We believe in you - with a team of over 9,000 all over the globe, there are lots of opportunities for learning, personal growth, and career expansion.

You’ll be part of a double-digit growth company in a quickly growing market. We are leading the way forward with innovative products, services, and a strong focus on our customers.

Our Mission

We’re proud of the work we do because our work matters. Every role at IDEXX contributes to enhancing the health and wellbeing of pets, people, and livestock. With over 9,000 global team members, customers in over 175 countries, and a fast-growing industry - we’re always looking for motivated and inspiring people to join us.

A significant portion of our growth is happening across Europe and with growth comes opportunity! We offer competitive compensation, incentives, and benefits. Our company culture is built on our unified commitment to our mission and our offices are rich with a diversity of languages, cultures, and ways of working.