Sales Operations Specialist

Lexroom.ai; Milano; Ibrido; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading AI-driven legal technology company is seeking a Sales Operations Specialist in Milan. This entry-level role involves managing contracts, supporting sales agents, and ensuring customer satisfaction. The ideal candidate is organized, detail-oriented, and has experience in sales support or customer care. The position offers a hybrid work model, health insurance, meal vouchers, and performance bonuses tied to results, along with a competitive salary range of €25,000-€35,000 plus bonuses.

Servizi

Health insurance package

Meal vouchers

Performance bonuses

Team retreats and building activities

Competenze

• Proven experience in commercial back-office, sales support, or customer care.
• Excellent organizational skills and high precision in managing documents and contracts.
• Strong problem-solving attitude and ability to work effectively within dynamic teams.

Mansioni

• Manage activation and verification of contracts generated by the sales network.
• Guarantee correct administrative and document management for all acquired customers.
• Provide timely, quality post-sale assistance to customers.

Conoscenze

Commercial back-office experience

Excellent organizational skills

Strong problem-solving attitude

Ability to manage multiple activities

Basic knowledge of CRM tools

Strumenti

Management software

Descrizione del lavoro

Sales Operations Specialist – Italy & France

At Lexroom.ai, we are revolutionizing the legal industry with AI‑powered tools and seek a highly organized, customer‑focused Sales Operations Specialist to become the operational backbone of our sales network.

Your Mission

• Contract Management: Manage activation and verification of contracts generated by the sales network, ensuring accuracy and compliance.
• Administrative Excellence: Guarantee correct administrative and document management for all acquired customers.
• Post‑Sales Support: Provide timely, quality post‑sale assistance to customers, ensuring continuity and satisfaction.
• Sales Enablement & Training: Lead onboarding and training of new sales agents, supporting their integration and effective use of company tools.
• Operational Support: Offer daily operational support to the sales network, streamlining fieldwork and removing logistical hurdles.
• Performance Monitoring: Collaborate with area manager / team leader to monitor key performance indicators and overall performance of the network.
• Central Point of Contact: Serve as the focal point of contact for all operational needs between sales agents, the company, and our customers.

What You Bring

• Proven experience in commercial back‑office, sales support, or customer care.
• Excellent organizational skills and high precision in managing documents and contracts.
• Strong problem‑solving attitude and ability to work effectively within dynamic teams.
• Capacity to manage multiple activities simultaneously under pressure.
• Basic knowledge of CRM tools and management software.

What We Bring

• Hybrid work model – split time between home and Milan office.
• Health insurance package.
• Meal vouchers.
• Performance bonuses tied to results.
• Team retreats and building activities.

Compensation

Annual salary range: €25,000‑€35,000 + 10% bonus. Relevant stock option package.

Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Technology, Information and Internet