Sales Office Support

Justrite; Cavriago; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Justrite Safety Group is seeking a dedicated sales administrator to support their sales team in maintaining customer relationships, managing orders, and optimizing operational processes. This role offers professional development opportunities, a collaborative work environment, and the chance to be part of an innovative team focused on safety solutions in the industrial sector.

Servizi

Annual incentive plan

Professional growth support

Competenze

• 2-3 years of experience in a similar role.
• Knowledge of Microsoft Office Suite.
• Proficiency in English.

Mansioni

• Manage sales administrative activities like order processing and documentation.
• Generate customer offers and manage communications.
• Collaborate with sales agents and maintain customer relationships.

Conoscenze

Customer relationship management

Stress management

Time management

Teamwork

Formazione

Experience in industrial sector companies

Proficiency in English

Knowledge of Microsoft Office Suite

Knowledge of Team System

Descrizione del lavoro

About Justrite Safety Group:

At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence.

With Justrite Safety Group, safety isn't just a priority—it's our passion.

The Contribution You’ll bring to this Role:

You will work closely with the sales team, must be able to respond promptly to customer requests, manage internal communications and negotiations, accurately you will handle the preparation of offers and order completion, and you will manage sales documentation.

In this role, you will report directly to the Sales Office Coordinator, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals.

About the Team:

As a member of our Sales team, you’ll have the opportunity to work with leading distributors and top brands in the industry. Our sales team is dedicated to building and maintaining strong relationships, ensuring that we deliver the best possible outcomes for our partners and customers. With a strong focus on customer satisfaction, as evidenced by our impressive Net Promoter Score (NPS), you’ll be part of a team that is recognized for its commitment to excellence and customer-centric approach. This role offers the chance to collaborate with some of the best professionals in the field, contributing to the growth and success of a company that’s at the forefront of safety solutions.

What You’ll Do at Justrite:

You will perform the following activities:

• Manage administrative activities related to sales, such as filling out documents (supplier lists, tenders) and collaborating with the accounting department for payments and collections.
• Receive and process quote requests.
• Prepare and send offers to customers.
  Receive, process, and manage customer orders, checking product availability.
• Manage customer requests (phone, email), collect product information, and handle any issues/complaints promptly and effectively, such as delivery delays.
• Collaborate with sales agents to provide necessary support, including preparing sales materials and internal communication.
• Coordinate with logistics for shipments.
• Maintain continuous relationships with all types of customers (new customers, dormant customers, current customers) and follow up on ongoing offers.
• Optimize processes to improve operational efficiency.

Your Skills and Expertise:

To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum:

• At least 2-3 years of experience in a similar role in industrial sector companies
• Knowledge of Microsoft Office Suite
• Proficiency in English
• Knowledge of the Gamma system – Team System is a plus.

Additional qualifications that could help you succeed even further in this role include:

• Ability to manage external and internal customer relationships
• Good stress management skills
• Ability to manage time effectively
• Flexibility, availability, positive and constructive approach
• Ability to work in a team

The compensation will be commensurate with experience. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets.

At Justrite, we have an annual evaluation system that supports professional and financial growth based on achieved results and objectives

Where you will work

The company is located in the province of Reggio Emilia

Why Choose Justrite Safety Group?

As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you’ll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment.

Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!