Company DescriptionThe world of investment is changing. Our vision at
- Legal & General Investment Management
- is to create a better, more sustainable future through responsible investing. We work in partnership with our clients around the globe to deliver positive long-term outcomes, while rising to the challenges of a rapidly changing world. Our clients include institutional pension funds, financial institutions, local authorities, and sovereign wealth funds. To meet our clients’ complex and evolving investment needs, our investment strategies cover a broad array of asset classes and styles, including equities, bonds, property, and alternatives, as well as multi-asset funds. We’re focused on continuously innovating our investment products, maintaining our reputation as experts across all asset classes, and striving to build a more responsible and sustainable future.
- Job Description
- Role Overview
We are looking for a talented professional in our Italian office to provide high-quality sales support to European Wholesale intermediary clients and Sales Managers. Acting as the interface between the European Wholesale sales team and other areas of the business including Marketing, Operations, Client Service, and Fund Management, to seek timely resolution to client queries.
- What you'll be doing
- Providing dedicated sales support to investment/sales managers, including maintaining an organized database of consolidated information, supporting material, and records of sales activity.
- Providing consolidated information obtained from category management, marketing, fund operations, client servicing, and fund management areas to the sales team for use in the sales process.
- Acting as a conduit between the sales team and the above areas of L&G, ensuring the demands of the sales effort are delivered satisfactorily.
- Providing high-quality support to intermediaries dealing with technical queries both pre- and post-sale by responding to all inbound client queries.
- Monitoring the customer experience to ensure clients are treated fairly in line with L&G’s TCF policy and that customer feedback is passed to relevant areas.
- Maintaining a detailed knowledge of L&G Investments' unit trust, S/ICAV, and ETF ranges, along with the investment philosophy and process, and communicating this effectively to clients and Sales Managers.
- Qualifications
- Ideally, the role holder will be degree qualified and possess an investment qualification, e.g., IMC.
- Communication skills: Ability to liaise with senior stakeholders, consolidate detailed information into concise summaries.
- Industry knowledge: A high level of understanding of the distribution and Fund Management environment within the Asset Management industry.
- Experience or knowledge of Wholesale Markets, Client Service, and Relationship Management.
- Additional Information
When you commit to Legal & General, we’ll commit to you too. That means we’ll recognize and reward your hard work, performance, and contribution, and give you access to some great benefits.