Sales Assistant (Seasonal) - Portofino

Dior; Italia; In loco; EUR 20.000 - 30.000; Part-time

Descrizione del lavoro

A luxury fashion house is seeking a Seasonal Sales Assistant in Portofino. The role involves achieving sales objectives, providing outstanding customer service, and maintaining a welcoming environment. Candidates should have 2-3 years of experience in luxury retail, strong product knowledge, and a university or fashion school degree. Proficiency in English is required. This position offers the chance to be part of a creative team in a fast-paced environment focused on excellence.

Competenze

• Preferred experience of 2/3 years in fashion and luxury boutiques.
• Knowledge of the products and the selling techniques.
• English (C1-C2) is mandatory (other languages are a plus).

Mansioni

• Achieve sales objectives through effective sales techniques.
• Provide a retail ceremony to all customers and go the extra mile.
• Ensure a welcoming client-focused environment.

Conoscenze

Sales techniques

Customer service

Product knowledge

Time-management skills

Communication skills

Formazione

University education or Fashion school degree

Strumenti

Office 360

Descrizione del lavoro

Sales Assistant (Seasonal) - Portofino

Position

ABOUT CHRISTIAN DIOR COUTURE

House of Dreams, House of Talents.

“Whatever you do — for work or pleasure — do it with passion! Live with passion!”

• Christian Dior

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make women all over the world feel more beautiful, an inspiration for his successors to this day. “Fabric is the sole vehicle of our dreams (...). Fashion, in short, comes from a dream and the dream is an escape from reality,” he wrote in his book Je suis couturier.

Rich in exceptional heritage, with a community of more than 7 000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever. With a presence in more than 40 countries, we transmit our savoir‑faire, audacity and excellence through the passion and creativity of our people. Our Maison is a sustainable destination to Grow, Dare & Succeed. Join us and shape your future in a Joyful, Sincere & Generous environment where we blossom & deliver Excellence with determination, courage & Optimism.

PURPOSE OF THE JOB

We are looking for a Seasonal Sales Assistant to join our amazing team at Christian Dior Couture in Portofino.

As Dior Ambassador, the Sales Assistant’s responsibility is to contribute to the brand sales growth in the store, represent the brand values and be active in outstanding customer service.

YOUR IMPACT

Achieve valuable actions and strategies covering the following areas of responsibilities:

SALES

• Achieve sales objectives through the effective use of sales techniques
• Demonstrate strong product expertise, engage clients through the details and stories of our products
• Know the daily objectives and Key Performance Indicators (KPI)
• Identify customer expectations and advise them on products as well as add‑on sales
• Provide a retail ceremony to all customers and go the extra mile
• Understand how to handle customer database and clienteling

MANAGEMENT OF THE RELATIONSHIP WITH CLIENTS

• Ensure a welcoming client‑focused environment, which includes offering best‑in‑class service, in person, over the phone and through electronic communication
• Develop local and international client book with the ability to recruit and develop top clients
• Problem‑solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client

BACK-OFFICE SUPPORT

• Contribute to product reception, quality control before sale, and update the stock after sales, when necessary
• Elaborate and supervise product feedback
• Preparation of a delivery and of the essential elements for the products’ packaging and wrapping

PROFILE

WHAT YOU CAN BRING

Requirements

• Preferred experience of 2/3 years in fashion and luxury boutiques
• Knowledge of the products and the selling techniques
• University education or a Fashion school degree
• English (C1‑C2) is mandatory (other languages are a plus)
• Office 360 and other basic knowledge of digital software

Soft & Interpersonal skills

• Ambition to grow in luxury retail and take upon different challenges and new responsibilities
• Positive and kind attitude
• Team‑working attitude
• Committed, flexible and willing to learn
• Strong drive for business results with a passion for creativity, fashion and the Maison
• Working by objectives and time‑management skills in a fast‑paced environment
• Strong communication skills, empathy, and agile mindset
• Ability to develop lasting relationships with people through strong communication