Sales and Administration Assistant

Eurofins; Milano; Ibrido; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global service provider is seeking an experienced Sales and Administration Assistant for a hybrid position in Milan. The role involves administrative coordination, data management, customer relations, and tender management to support the sales team. Candidates should be fluent in Italian and English with strong organizational skills. A commitment to process improvement and sustainability is essential. Competitive compensation and diverse career opportunities are offered.

Servizi

Worldwide career opportunities

Competenze

• Minimum 3 years of experience in administrative and coordination role.
• Experience in office administration or sales support is preferred.

Mansioni

• Ensure smooth flow of administrative tasks across departments.
• Maintain accurate records and generate reports.
• Coordinate billing and order processing activities.
• Handle customers’ inquiries related to orders.
• Act as point of contact for administrative matters.
• Participate in tender submission processes.
• Update profiles on public procurement platforms.

Conoscenze

Fluent in Italian

Fluent in English

Strong organizational skills

Proficiency with office software

Excellent communication skills

Problem-solving attitude

Formazione

Graduated in administration fields or life science

Strumenti

Microsoft Office

CRM tools

D365

Descrizione del lavoro

Job Description

Eurofins Genomics, an internationally renowned global service provider, is looking for an experienced and proactive Sales and Administration Assistant to join its European Team. The SalesAdmin EU Team plays a key role in supporting the Research Sales Team field, and handling administrative tasks related to tenders, contracts, order management and overall operations.

This is a permanent, full-time, hybrid position.

Key Responsibilities

• Administrative Coordination – Ensuring a smooth flow of administrative tasks across various departments as part of our European Excellence Team, and driving local Order2Cash flows & tools
• Data Management & Reporting – Maintaining accurate records in our internal systems, generating reports and providing administrative support to sales and European financial Teams
• Invoicing & Order Processing – Coordinating billing and order processing activities, monitoring performance, and providing guidance and support to Team’s members. Actively operating on relevant projects invoicing, order validation, and follow-up processes
• Customer Relations & Requests Management – Handling customers’ inquiries related to orders, product availability and invoicing issues, working closely with the relevant internal Teams (Sales, Technical Support, etc.)
• Team Support – Acting as point of contact for administrative and tender-related matters, including contract handling and internal communications, ensuring all deadlines are met and all tasks are carried out in a timely and efficient manner
• Tender Management – Participate in the tender submission processes, including supplementary admin document preparation, compliance checks, and submission tracking
• Platforms management – updating profiles on national and regional Public Procurement Platforms (e.g MEPA, SINTEL, ..) and Supplier Registers

Office location: North-East area of Milan

Qualifications

• Graduated in administration fields or life science (preferred but not required)
• Minimum of 3 years of experience in an administrative and coordination role, preferably in office administration, sales support, or tender management.

Preferred skills

• Fluent in both Italian (C2) and English (B2)
• Strong organizational and multitasking skills
• Proficiency with office software (e.g., Microsoft Office, CRM tools, D365)
• Excellent communication and interpersonal skills, with a customer-focused approach
• Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail
• Proactive, with a focus on process improvement and operational efficiency
• Problem-solving attitude, with the ability to work independently and as part of a team

Nice to have

• Proficiency in German
• Previous experience in managing tenders or working within a tender office.

Additional Information

At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognize our colleague’s special life events, and we are committed to charitable causes through global fundraising activities.

As a Eurofins employee you will benefit from:

• Worldwide career opportunities

What Happens Next

Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit, you'll be invited to meet the team in the form of an assessment center or a staged interview process dependent on the role and its requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get to know your key skills and strengths.

As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Closing Date

We reserve the right to close or extend this position depending on application numbers. Therefore, we would urge candidates to submit an application as early as possible.

Due to the high volume of applications, we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/