Remote Travel Consultant-Italy

Xperience Xscape Travels; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading travel consultancy is seeking a Remote Travel Consultant to support clients through their journey. You will help with planning, provide information about travel requirements, and ensure a smooth experience. Ideal candidates have a customer service background and are organized and proactive. With flexible hours and travel perks, this role offers a unique opportunity to be part of a mission-driven team focused on creating memorable experiences.

Servizi

Travel perks

Discounted rates

Growth opportunities through training

Flexible hours

Competenze

• Experience in customer service, preferably in the travel industry.
• Ability to communicate effectively with clients via various channels.
• Willingness to adapt and learn new technologies.

Mansioni

• Respond promptly and kindly to client questions via email, phone, and chat.
• Assist with itinerary updates, travel changes, and special requests.
• Share accurate information about travel requirements and destination details.
• Conduct follow-ups to confirm satisfaction and gather feedback.
• Handle concerns with empathy and problem-solving skills.

Conoscenze

Customer service background

Organized

Detail-oriented

Proactive work style

Descrizione del lavoro

Job Description:
As a Remote Travel Consultant-Italy, you’ll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, you’ll be their trusted point of contact.

At Xperience Xscape Travels in the United States, we take pride in offering thoughtful, high-quality service that makes every client feel valued.

Key Responsibilities

Respond promptly and kindly to client questions via email, phone, and chat.

Assist with itinerary updates, travel changes, and special requests.

Share accurate information about travel requirements and destination details.

Conduct follow-ups to confirm satisfaction and gather feedback.

Handle concerns with empathy and problem-solving skills.

Remote freedom — work anywhere with flexible hours.

Travel perks, discounted rates, and insider access.

Growth opportunities through training and team support.

Join a mission-driven team that loves creating memorable experiences.

What We’re Looking For

Customer service background (travel experience is a plus).

Organized, detail-oriented, and proactive work style.

Comfortable learning new tools and systems.