Remote Junior Service Admin & Customer Support

SCIEX; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading life sciences company in Sicily is looking for a Junior Service Admin Coordinator to serve as a trusted point of contact for customers. The role involves collaborating with Field Service Engineers, managing customer requests, and applying company policies on quote processing. Ideal candidates will have a high school diploma or equivalent, C1 level English and Italian skills, and some experience in order administration, preferably in a fast-paced environment. The position offers flexible remote working options and a competitive benefits package.

Servizi

Competitive benefits programs

Flexible remote working arrangements

Competenze

• Willingness to develop in a multicultural environment.
• Experience in order administration in a fast-changing service environment.

Mansioni

• Act as intermediary between customer, third-party vendors, and Service Engineers.
• Apply company policies to quote processing and invoicing.
• Manage and resolve customer complaints.

Conoscenze

C1 Level Language Skills (English + Italian)

Interpersonal skills

Formazione

High School diploma (A level), apprenticeship or equivalent

Strumenti

Salesforce

Oracle

Descrizione del lavoro

A leading life sciences company in Sicily is looking for a Junior Service Admin Coordinator to serve as a trusted point of contact for customers. The role involves collaborating with Field Service Engineers, managing customer requests, and applying company policies on quote processing. Ideal candidates will have a high school diploma or equivalent, C1 level English and Italian skills, and some experience in order administration, preferably in a fast-paced environment. The position offers flexible remote working options and a competitive benefits package.