Remote Italian Customer Support Specialist

Dila Recruitment; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is looking for a Customer Support Specialist to provide remote support. You will communicate with customers via phone, chat, and e-mail while ensuring high satisfaction levels. Fluency in Italian and good English communication skills are required, alongside exceptional soft skills. The role offers a competitive salary, healthcare benefits, full training, and support for relocation to Greece.

Servizi

Competitive monthly salary + 2 extra salaries per year

Health care benefits and discounts

Full training by certified instructors

Free online Greek language courses

Professional growth & development opportunities

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they close in an efficient and timely manner.
• Maintain high customer satisfaction, representing a major brand.
• Provide and maintain strong, professional relationships with partners.

Conoscenze

Fluency in Italian

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful and able to multitask

Team player in a fast-paced environment

Descrizione del lavoro

A recruitment agency is looking for a Customer Support Specialist to provide remote support. You will communicate with customers via phone, chat, and e-mail while ensuring high satisfaction levels. Fluency in Italian and good English communication skills are required, alongside exceptional soft skills. The role offers a competitive salary, healthcare benefits, full training, and support for relocation to Greece.