Regional Service Contracts Sales

Technogym; Cesena; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A global fitness solutions company is seeking a Regional Service Contracts Sales professional in Cesena, Italy. This role involves organizing service contract sales, ensuring customer satisfaction, and identifying upselling opportunities. The ideal candidate should have 3-5 years of relevant experience, a degree, and be fluent in English. Knowledge of service sales and contract management is essential. Experience in international environments is a plus.

Competenze

• 3-5 years experience in a similar role.
• Experience in multinational companies with a matrix organization.
• Ability to manage clients’ requests and complaints.

Mansioni

• Oversight Service Contracts Sales activity within the region.
• Support Service Contracts Sales Specialists with training and coaching.
• Manage customer retention activities for existing clients.

Conoscenze

Teamwork

Client management

Negotiation techniques

After-sales activities knowledge

Fluent in English

Formazione

Bachelor’s or Master’s Degree

Descrizione del lavoro

Our Company

Technogym inspires 55 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the wellness lifestyle of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,500 employees at 15 branches, expanding to more than 100 countries and has been selected as Official Supplier to 9 editions of the Olympic Games - from Sydney 2000 to Paris 2024.

If you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the right spirit to join Technogym! You will naturally fit with our culture if you work out and live a healthy lifestyle, are pro‑active, determined and digital savvy. Move with us for a better world!

Your Role

If you thrive to work in the Services field and you are obsessed with user' satisfaction, this is the position for you! Technogym's goal is "Satisfying 100% of our customers and end‑users". Our Service teams are always trying to improve their service quality to have the best fitness experience anywhere.

We are looking for an energetic Regional Service Contracts Sales who has the responsibility to organize all service contract sales procedures within the country and to ensure customer satisfaction through the accuracy of the contracts & proposals.

In this position, you will have a crucial role in identifying opportunities for (up)selling contracts and defining new service products.

The role is based at Technogym Village (Cesena) and involves international travel up to 25‑30%.

Your Impact

• Oversight Service Contracts Sales activity within the assigned region (sales planning, sales reviews and marketing activities coordination);
• Support the Service Contracts Sales Specialists in the subsidiaries of the assigned region to increase the service contracts penetration through training and coaching to the field sales force;
• Support the KA’s sales managers in defining offerings and pricing for KA service contracts;
• Manage the customer retention activities needed on existing KA customers with service contracts;
• Achieve orders, sales, and discounts related to service contract business in the region;
• Collaborates on the overall service contracts sales strategy definition.

About You

Ideally, you are passionate about working out, enthusiastic, and proactive, while also down‑to‑earth and ethical. You are exceptional at working in a team.

What You Should Bring

• 3‑5 years experience in a similar role
• Bachelor’s or Master’s Degree
• Fluent in English; French, German, or Spanish are a plus.
• Experience in multinational companies with a matrix organization
• Ability to manage clients’ requests
• Experience in managing service contract terms and conditions
• Knowledge of after‑sales activities, warranty costs, and related management skills
• Management of client requests and complaints
• Knowledge of services sales and negotiation techniques
• Incorrigible team worker

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!