Program Manager - Online Training Agency

Creár; Verona; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A dynamic online training agency in Italy is seeking a Program Manager to lead, plan, and implement online training projects for a global retail network. Responsibilities include managing projects, timelines, and customer relationships along with the ability to analyze data and effectively communicate with teams. Ideal candidates will have strong project management skills, excellent communication abilities, and a team-oriented mindset. Familiarity with tools like Monday and PowerBI is a plus. This role is entry-level and full-time.

Competenze

• Strong organization skills and ability to manage simultaneous projects.
• Flexibility to adapt to shifting priorities and work under pressure.
• Creative and curious about innovative methods.

Mansioni

• Manage projects, timelines, and deliverables.
• Analyze data and Training KPIs through dedicated dashboards.
• Resolve any customer problems promptly.

Conoscenze

Detail oriented

Project management skills

Excellent communication skills

Analytical mindset

Excellent Excel

Knowledge of PowerBI

Strumenti

Monday

Skillato

Descrizione del lavoro

Program Manager - Online Training Agency

1 day ago Be among the first 25 applicants

Searching for a dynamic, motivated, well organized Program Manager to:

Job Purpose

A) support the Training team in planning, organizing, implementing and measuring Online Training Projects for companies with global retail network.
B) build and maintain strong, long‑lasting customer relationships

Responsibilities

• Manage projects, timelines and deliverables
• Manage content calendar, content creation and translations for micro learning training program
• Maintain deliverables/activity overall planning calendar
• Analyze data and Training KPI through dedicated dashboards
• Liase with IT team for development of tools and resources on Monday
• Interface with IT for LMS Platform management from course creation and participant enrollment to completion reports
• Understand customers' needs and provide them with specific products and services
• Collect and analyze data and make it usable by the customers, so as to help them choose
• Demonstrate in-depth knowledge of company products and services
• Promptly resolve any customer problems

Knowledge and Skills

• Detail oriented with strong project management/organization skills and ability to manage simultaneous projects, maintain timelines, track deliverables
• Ability to work under pressure on tight deadlines while delivering excellence
• Flexible and adaptable to shifting priorities
• Problem Solving
• Strong analytical mindset
• Excellent communication and interpersonal skills
• Team Player
• Creativity and curiosity around innovative methods – startup mentality
• Result‑oriented
• Digital Mindset
• Skills: Excellent XL, PPT. Knowledge of Monday, Skillato and PowerBI a plus

Nice to Have

• Passion for cars
• Interest in automotive business (distribution, renting and financing, warranty, used car business, …)

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Project Management and Information Technology

Industries

Business Consulting and Services