Program Manager- Global Business Solutions - Italy

TikTok; Milano; In loco; EUR 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

A leading tech company in Milan is seeking a Program Manager for Global Business Solutions. The role involves supporting commercial projects and collaborating with various teams. Ideal candidates should have experience as a Strategy Director or Project Manager, possess strong communication skills in English, Spanish, and/or Italian, and be adept at project management. This position offers an exciting opportunity for proactive individuals ready to drive impactful results in a dynamic environment.

Competenze

• Prior experience as Strategy Director or Project Manager.
• Strong ability to deliver insights and recommendations.
• Fluency in Spanish and/or Italian and English.

Mansioni

• Serve as the primary strategic partner to Country Managers.
• Work closely with the Sales team on priorities and OKRs.
• Partner with cross-functional teams for alignment and initiatives.
• Manage yearly budget of the Sales team.
• Assist with reconciliation and billing processes.

Conoscenze

Strategic partnership

Project management

Communication

Organizational skills

Analytical skills

Descrizione del lavoro

Program Manager- Global Business Solutions - Italy

Responsibilities

Program Managers are responsible for supporting the advertising commercial organization at TikTok and driving high‑impact commercial and cross‑functional projects. We primarily work with the commercial leadership team while collaborating closely with teams across the organization, including Strategy & Operations, HR, Marketing, Product, Creator Solutions, Measurement, and Legal. The team supports three core markets: France, Italy, and Spain.

We are looking for an enthusiastic and motivated self‑starter — someone who embraces the fun, inspiration, and joy TikTok brings to people’s lives. This is an excellent opportunity for an individual with prior experience as Strategy Director, or Project Manager, who is ready to take on a new challenge. The ideal candidate is proactive, has strong strategic vision, exceptional stakeholder management, communication, and project management skills, and thrives under pressure.

• Serve as the primary strategic partner to the Country Managers for Italy, Spain, and France; establish clear governance and operating rhythms, and identify areas of synergy across the three markets.
• Work closely with the Sales team to define quarterly and annual priorities and to track OKRs, support the Sales team with pre‑sale pipeline management, reporting and opportunity accuracy in the CRM system.
• Partner with cross‑functional teams (Product, Measurement, Marketing, etc.) to ensure alignment with Sales priorities and to lead initiatives that drive positive revenue impact.
• Build a strong relationship with Strategy & Operations to ensure accurate and equitable objective setting and proper setup of client and advertiser data within the CRM.
• Manage yearly budget of the Sales team, assist the Client Solutions and Finance teams with reconciliation and billing processes.

Qualifications

Minimum Qualifications

• Prior experience as Strategy Director, or Project Manager.
• Strong ability to act as a strategic partner to the leadership team by delivering insights, structure, and recommendations that enhance cross‑regional synergies and execution.
• High oral and/or written fluency in Spanish and/or Italian and English is required to communicate directly with stakeholders/vendors across Spain and Italy, reflecting the nature of the markets this position covers.

Preferred Qualifications

• Willingness to travel within Europe at least twice per month.
• Proactive mindset with excellent project management, organizational, and analytical skills.
• Ability to collaborate and communicate effectively across multiple functions and geographies.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.