Order Management (French Speaking)

UNOX Australia; Campodarsego; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A high-end oven production company in Campodarsego is seeking a Back Office Employee to join its Customer Experience team. The role involves ensuring the accurate issuance of documents, handling inquiries, and closely working with Finance and Shipping departments. Candidates should possess a diploma in Administration or related fields, be proficient in French and English, and exhibit problem-solving skills. This company is recognized as a Great Place to Work and offers flexible hours and various employee benefits.

Servizi

Flexible Working Hours

Paid time off & overtime

Company canteen

Personal and family welfare

Pension & retirement plans

Mentorship & coaching

Diversity & inclusion policies

Team building activities

Competenze

• High school Diploma or graduate degree in Administration/Economics/Languages.
• Excellent knowledge of French and English.
• Customer service orientation.
• Proven problem-solving, analytical, and decision-making skills.
• Entry-Level (<2 years).

Mansioni

• Ensure the accurate and timely issuance of various documents related to the Back Office process.
• Develop and update operating procedures and guidelines related to the Back Office process.
• Plan tasks and activities to achieve customer service performance indicators.
• Handle customer inquiries via phone, email, and fax.
• Work with the Finance department to solve problems related to invoices and payments.
• Ensure timely delivery of each order with the Shipping department.

Conoscenze

Excellent knowledge of French

Excellent knowledge of English

Customer service orientation

Problem-solving skills

Analytical skills

Decision-making skills

Formazione

High school Diploma or graduate degree in Administration/Economics/Languages

Descrizione del lavoro

2 days ago Be among the first 25 applicants

Unox
Order Management (French Speaking) #15931
Campodarsego, Padova, Italy
Full‑Time
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Customer Experience

Unox, market leader in the production of high‑end ovens, certified Great Place to Work in Italy for the seventh consecutive year, is looking for a Back Office Employee to join the Customer Experience, Resellers and Distributors team at Unox SpA.

Main responsibilities

• Ensure the accurate and timely issuance of various documents related to the Back Office process.
• Develop and update operating procedures and guidelines related to the Back Office process.
• Plan tasks and activities to achieve customer service performance indicators.
• Handle customer inquiries via phone, email and fax.
• Work with the Finance department to solve problems related to invoices and payments.
• Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents).
• Accurately maintain customer database, master records, and sales contract files.

Requirements

• High school Diploma or graduate degree in Administration/Economics/Languages.
• Excellent knowledge of French and English.
• Customer service orientation.
• Proven problem‑solving, analytical and decision‑making skills.
• Entry‑Level (<2 years)

What Unox offers

• Flexible Working Hours
• Paid time off & overtime
• Company canteen
• Personal and family welfare
• Pension & retirement plans
• Mentorship & coaching
• Diversity & inclusion policies
• Team building activities

The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.