Operations Manager

CVS Health; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading health solutions company in Milano is seeking an Operations Manager to oversee store management, execution, and customer service. The ideal candidate will have strong analytical and communication skills, with a flexible schedule. Educational requirements include a high school diploma. Competitive benefits include medical plans, 401(k) contributions, and professional growth support. Join a team dedicated to enhancing community health and well-being.

Servizi

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Paid time off

Tuition assistance

Competenze

• Ability to work a full-time flexible schedule including nights and weekends.
• Experience as a retail manager or supervisor preferred.

Mansioni

• Overall store management and supervision.
• Sales and inventory management.
• Financial management and customer service leadership.

Conoscenze

Deductive reasoning ability

Advanced analytical skills

Advanced communication skills

Leadership

Supervision

Influencing skill

Formazione

High School Diploma or Equivalent

Descrizione del lavoro

Join to apply for the Operations Manager role at CVS Health.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, fulfilling the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short‑term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions

Management

• Lead others and work effectively with store crews
• Supervise, assign, and direct activities of the store’s crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with action plans for operational and service improvement

Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full‑time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail manager or supervisor

Education

High School Diploma or Equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

$19.00 - $29.00

Great Benefits For Great People

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families. Our benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

We anticipate the application window for this opening will close on: 03/28/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.