Operational Information Management and Performance Reporting Officer

World Food Programme; Roma; In loco; EUR 50.000 - 80.000; Tempo pieno

Descrizione del lavoro

An international humanitarian organization is seeking a candidate for the Strategic and Operational Information Management role in Rome. The role focuses on establishing governance frameworks, enhancing information flows, and integrating AI strategies. Ideal candidates possess a degree in relevant fields, 6-10 years of experience, and strong English language skills. This position offers a full-time opportunity to contribute to global humanitarian efforts in a diverse and inclusive environment.

Servizi

Attractive compensation package

Opportunities for personal and professional development

Competenze

• 6-10 years of postgraduate related professional work experience.
• Familiarity with information and knowledge management principles.
• Good working knowledge of a second UN language (preferably Arabic, French, or Spanish).

Mansioni

• Support the development of SOIM governance frameworks.
• Promote automation and digital innovation in SOIM workflows.
• Lead the development of an Artificial Intelligence (AI) strategy for SOIM.

Conoscenze

Excellent writing skills in English

Demonstrated analytical skills

Strong ability to use standard corporate software

Experience with data visualization tools

High capacity for planning and organizing tasks

Formazione

University degree in International Relations, Political Science, or related fields

Strumenti

Microsoft Office

Descrizione del lavoro

DEADLINE FOR APPLICATIONS

30 December 2025-23 : 59-GMT01 : 00 Central European Time (Rome)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and / or expression sexual orientation religion or belief HIV status or disability.

ABOUT WFP

The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.

At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP visit our website : follow us on social media to keep up with our latest news : YouTube LinkedIn Instagram Facebook Twitter TikTok.

WHY JOIN WFP

WFP is a 2020 Nobel Peace Prize Laureate.

WFP offers a highly inclusive diverse and multicultural working environment.

WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.

A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND AND PURPOSE OF THE ASSIGNMENT

The Strategic and Operational Information Management (SOIM) function plays a critical role in creating and maintaining a common operational picture of WFP operations. With Country Offices (COs) reporting directly to the Deputy Executive Director and Chief Operating Officer (DED&COO) the need for a streamlined coherent and responsive flow of strategic and operational information is essential.

To support this shift the DED&COO Office is consolidating the Operational Information Management global function to ensure that information flows between Global Headquarters (GHQ) and COs are timely accurate and strategically aligned. This consolidation enables a unified executive voice and strengthens evidence-based decision-making across all levels of the organization.

The OIM function is responsible for coordinating consolidating and managing information flows ensuring that WFP leadership has access to a consistent and comprehensive operational picture while also reducing duplication and enhancing coherence in internal and external messaging.

ACCOUNTABILITIES / RESPONSIBILITIES

1. Support the development and institutionalization of SOIM governance frameworks across WFP including standard operating procedures workflows and quality assurance mechanisms to guide coherent information flows.
2. Support the design refinement and dissemination of SOIM tools templates guidance and training materials ensuring alignment with evolving operational contexts and field-based best practices.
3. Promote automation and digital innovation in SOIM workflows to streamline processes reduce duplication and enable advanced analytics using corporate platforms and dashboards.
4. Lead / support on the development of an Artificial Intelligence (AI) strategy / approach for SOIM to promote the responsible use of AI among OIM practitioners.
5. Identify opportunities to improve existing or develop new technological solutions compatible with corporate ICT ecosystem and existing SOIM digital infrastructure.
6. Maintain regular formal and informal communication with assigned regional and country offices to ensure effective information flow between Global Headquarters (GHQ) and COs including regular engagement with colleagues from cross functional teams to have an informed holistic view of issues impacting WFP.
7. Provide guidance to COs and ensure quality of SOIM and other reporting products as required supporting the training for OIM Officers. Provide analytical and technical support to COs in streamlining reporting and analysis tasks.
8. Support team lead with longer-term planning and implementation of OIM initiatives including updates to normative guidance and the OIM compendium learning and development opportunities review / revisions / rollout of reporting templates and related guidance and contributing to brainstorming on the OPSCEN setup and service.
9. Backstop / support other team members and fill rotational coverage of COO processes which are divided amongst the entire team.
10. Any other tasks as required.

QUALIFICATIONS & EXPERIENCE REQUIRED

Education

University degree in International Relations Political Science Conflict Analysis Information Management Journalism Data Science or other relevant fields.

Experience

Between 6 and 10 years of postgraduate related professional work experience.

Knowledge & Skills

• Excellent writing skills in English with a demonstrated ability to research draft and clear concise information products or analyses
• Demonstrated analytical skills with the ability to interpret complex data extract key insights and communicate findings clearly to senior stakeholders.
• Sound understanding of information and knowledge management principles including familiarity with best practices tools and processes.
• Knowledge of common business principles and processes with the ability to quickly learn and navigate UN / WFP-specific systems and procedures.
• Strong ability to use standard corporate software and Microsoft Office.
• Experience with data visualization tools and techniques.
• Proven ability to deliver high-quality outputs while managing competing priorities and tight deadlines.
• High capacity for planning organizing and coordinating tasks independently within a diverse team environment.

Languages

Fluent in English with excellent writing skills and working knowledge. Good working knowledge (level B) of a second UN language preferably Arabic French or Spanish.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact :

NO FEE DISCLAIMER

The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

We strongly recommend that your profile is accurate complete and includes your employment records academic qualifications language skills and UN Grade (if applicable).

Once your profile is completed please apply and submit your application.

Please make sure you upload your professional CV in the English language

Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

Additional documents such as passport recommendation letters academic certificates etc. may potentially be requested at a future time

Please contact us at in case you face any challenges with submitting your application

Shortlisted candidates

Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.

Position Details

Employment Type: Full-Time

Experience: years

Vacancy: 1