Night Manager - INNSiDE Milano Torre GalFa - ()

Meliá Hotels International; Milano; In loco; EUR 35.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading international hotel chain is seeking a Night Manager in Milan. The Night Manager will oversee Front Office operations during night hours, ensuring guest satisfaction and safety. Key responsibilities include managing check-ins and check-outs, performing administrative duties, and compiling reports. The ideal candidate will have professional English language skills, experience in a similar role, and knowledge of Opera PMS. This role is essential for maintaining hotel operations at night.

Competenze

• Professional knowledge of English; additional languages are a plus.
• Previous experience as Night Manager in a hotel.
• Reliability and ability to solve problems.

Mansioni

• Manage Front Office operations during night hours.
• Carry out administrative closure activities.
• Ensure health and safety of the hotel at night.

Conoscenze

Professional knowledge of the English language

Problem solving skills

Strumenti

Opera PMS

Descrizione del lavoro

Empresas : Meliá Hotels International

Mission : The Night Manager will ensure the proper functioning of the department during the night hours, taking care and guaranteeing the complete satisfaction and safety of the Guests.

What will I be doing?

• Know and manage all Front Office operations (check-in, check-out, cash operations, etc.), in full operational autonomy.
• Carry out administrative closure activities, according to company policies and procedures.
• Proactively identify and manage issues to prevent complaints from Guests
• Ensure the health and safety of the hotel at night
• Printing of arrivals and departures scheduled for the following day
• Compilation of company reports and handover for the following morning's shift

What are we looking for?

• Professional knowledge of the English language, knowledge of other foreign languages ??will be considered a plus
• Good knowledge of Opera PMS
• Previous experience in the same position in hotels of the same category
• Reliability, problem solving skills.

Requisitos :