Night Front Desk Manager — Luxury Hospitality Leader

Four Seasons Hotels and Resorts; Firenze; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Florence is seeking a Night Assistant Manager to oversee front desk activities during the overnight shift. The ideal candidate will have at least 2 years of experience in a luxury hotel environment, strong interpersonal skills, and proficiency in Opera PMS. Responsibilities include managing staff communications, handling guest inquiries, and ensuring financial procedures are followed. This full-time position offers excellent training and career development opportunities within a renowned hospitality brand.

Servizi

Free work clothes with dry cleaning available

Quality meals at the Employee restaurant

Employee discounts in Four Seasons outlets

Access to the Wellbeing hotel program

Excellent Training and Career Development opportunities

Competenze

• 2+ years’ experience in Front Desk, preferably in a luxury hotel environment.
• Must possess excellent personal presentation and interpersonal skills.
• Strong communication skills and ability to adapt to change.

Mansioni

• Manage activities at the Front Desk during the overnight shift.
• Complete Daily Reports for all Front of House Departments.
• Resolve customer complaints with professionalism.

Conoscenze

Excellent personal presentation

Interpersonal skills

Problem solving skills

Organizational skills

Attention to detail

Proficiency in using Opera PMS

Fluency in Italian

Fluency in English

Formazione

High school education or equivalent experience

Descrizione del lavoro

A luxury hotel in Florence is seeking a Night Assistant Manager to oversee front desk activities during the overnight shift. The ideal candidate will have at least 2 years of experience in a luxury hotel environment, strong interpersonal skills, and proficiency in Opera PMS. Responsibilities include managing staff communications, handling guest inquiries, and ensuring financial procedures are followed. This full-time position offers excellent training and career development opportunities within a renowned hospitality brand.