Mortgage Process Optimization & Insights Analyst

ING Group; Milano; Ibrido; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading bank in Milan is seeking a motivated professional for the Mortgage Optimization team. The role involves analyzing and optimizing mortgage processes, designing performance dashboards, and collaborating with cross-functional teams. The ideal candidate will have strong data analysis skills, familiarity with reporting tools like Power BI, and a customer-focused mindset. This position offers a flexible hybrid working arrangement along with competitive salaries and performance bonuses.

Servizi

Super flexible smart working

Competitive base salaries and bonuses

Training development opportunities

Special day off for birthday

Free water & coffee at the office

Competenze

• Excellent data analysis and synthesis capabilities required.
• Familiarity with customer onboarding and mortgage operational processes is a plus.
• Experience in lending or operations roles is appreciated.

Mansioni

• Analyze operational data to identify trends and optimization opportunities.
• Design and maintain performance dashboards and reports.
• Collaborate with Front Office and Product Tribes to enhance customer experience.

Conoscenze

Data analysis

Reporting tools

Customer onboarding processes

Problem solving

Strumenti

Power BI

Advanced Excel

Tableau

Descrizione del lavoro

A leading bank in Milan is seeking a motivated professional for the Mortgage Optimization team. The role involves analyzing and optimizing mortgage processes, designing performance dashboards, and collaborating with cross-functional teams. The ideal candidate will have strong data analysis skills, familiarity with reporting tools like Power BI, and a customer-focused mindset. This position offers a flexible hybrid working arrangement along with competitive salaries and performance bonuses.