Marketing & CRM Manager

Milano Club spa; Milano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A prestigious hospitality club in Milano is seeking an experienced Marketing Coordinator. This role involves overseeing omni-channel campaigns, managing digital platforms, and producing engaging content in both Italian and English. The ideal candidate will have at least 5 years of marketing experience and a strong command of digital tools. This position offers the chance to leverage creativity and data to drive brand visibility and member engagement.

Competenze

• 5 years of experience in marketing, ideally in hospitality or cultural sectors.
• Fluency in English and Italian.
• Strong familiarity with Salesforce and other digital platforms.
• Ability to analyze data and provide actionable insights.

Mansioni

• Coordinate omni-channel campaigns across various platforms.
• Lead the monthly newsletter process from planning to publishing.
• Manage and ensure accuracy of digital platforms.
• Write and edit content in both Italian and English.

Conoscenze

Experience in marketing

Fluency in English and Italian

Familiarity with Salesforce

Knowledge of Marketing Cloud

Strong editorial skills

Organizational skills

Data-driven decision-making

Strumenti

Salesforce

Marketing Cloud

Wagtail CMS

Meta

LinkedIn

Playable

Descrizione del lavoro

What you’ll do :

• Coordinate and implement omni‑channel campaigns across digital, print, and in‑Club touchpoints.
• Lead the monthly newsletter process from planning to publishing—ensuring it informs, inspires, and performs.
• Manage digital platforms: Wagtail (CMS), Salesforce (CRM), Marketing Cloud, Playable, Codebase, Meta, Instagram, and LinkedIn.
• Write and edit content in flawless Italian and English, from posts to email to print collateral.
• Collaborate with Membership, F&B, and Event teams to support key campaigns and initiatives.
• Ensure the website, app, and digital asset library are always accurate, aligned, and up‑to‑date.
• Coordinate photo and video shoots, and support live event coverage to ensure quality brand storytelling.
• Track campaign metrics and member engagement, producing actionable reports and insights.
• liaise with agencies and creatives to deliver compelling, brand‑aligned content.
• Monitor trends and best practices in digital marketing, lifestyle, hospitality, and culture.

Who you are :

• You have 5 years of experience in marketing, ideally in hospitality, lifestyle, or cultural sectors.
• You’re fluent in both English and Italian—writing, proofreading, and storytelling in both with ease.
• You’re comfortable across platforms: Salesforce (mandatory), Marketing Cloud, Wagtail CMS, Meta, LinkedIn, Playable.
• You understand how to turn data into insight, and insight into action.
• You have a sharp editorial eye and a strong sense of brand voice.
• You’re collaborative, organised, and always looking for a smarter way to work.
• You move fast, but with care. You deliver, without compromising on detail.

Additional Information :

YousupportthefullspectrumofmarketingfortheClub—fromexecutingcampaignsthatdrivevisibilityandrevenue,tokeepingourdigitalandprintchannelssharp,timely,andimpeccablyon-brand.YouworkcloselywithourDirectorofMarketing&BrandandcollaborateacrossMembership,Events,andF&BtobringTheWilde’sidentitytolife—dayin,dayout.

YoumanageourCMS,CRM,andMarketingCloudplatformswithconfidence.YouwritewitheleganceinbothItalianandEnglish.Youcoordinatenewsletters,socialmedia,contentproduction,andvisualstorytellingwithprecisionandstyle.You’refluentindata,notjustdesign—anduseperformanceinsightstooptimiseeverythingyoutouch.Whetherit’splanningactivations,overseeingashoot,orcoveringaliveevent,yourapproachisthoughtful,creative,andresults-driven.