Life resort manager

Mangia's; Roma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A luxury resort in Italy seeks a dynamic Life Resort Manager to oversee the guest experience and ensure consistency in hospitality, wellness, and lifestyle services. The ideal candidate will have proven managerial experience in luxury resorts, a guest-centric approach, and skills in personalization and teamwork. Responsibilities include coordinating various departments, designing tailored programs, and monitoring guest satisfaction. Seasonal contract with opportunities for career growth and training provided.

Servizi

Accommodation available

Career growth opportunities

Ongoing training and professional development

Competenze

• Proven managerial experience in luxury resorts or boutique hotels.
• Excellent command of English and preferably a second language.

Mansioni

• Oversee the full guest experience, integrating hospitality and wellness.
• Coordinate departments to ensure consistency and excellence.
• Design tailored experiential programs aligned with brand identity.

Conoscenze

Guest-centric approach

Personalization skills

Attention to detail

Empathetic leadership

Cross-functional expertise

Descrizione del lavoro

We are seeking a dynamic and structured Life Resort Manager to join our team at Torre del Barone Resort & Spa located in Sciacca. The Life Resort Manager leads the overall guest experience, blending hospitality, wellness, and lifestyle in line with brand standards. They coordinate cross-functional teams to deliver memorable, tailored stays.

Responsibilities

• Oversee the full guest experience, integrating hospitality, wellness, activities, and lifestyle services
• Coordinate departments (front office, spa, F& B, outdoor activities, guest relations) to ensure consistency and excellence
• Design tailored experiential programs aligned with brand identity and guest expectations
• Monitor guest satisfaction and implement improvements based on feedback and KPIs
• Collaborate with the marketing team to promote events, packages, and lifestyle initiatives
• Train and motivate staff to deliver empathetic, proactive, and memorable service

Requirements

• Proven managerial experience in luxury resorts, boutique hotels, or wellness properties
• Strong guest-centric approach, personalization skills, and attention to detail
• Cross-functional expertise in hospitality, wellness, events, and communication
• Empathetic leadership and ability to inspire multidisciplinary teams
• Excellent command of English and preferably a second language

What we offer

• Seasonal contract
• Accommodation available
• Career growth opportunities within the company
• Dynamic and collaborative work environment
• Ongoing training and access to professional development courses