Lead, Global Interpreting Operations (Remote)

Medium; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global language services company is seeking an Interpreting Operations Manager to lead interpreting projects in a fully remote environment. The ideal candidate will have over 5 years of management experience in the interpreting industry and strong knowledge of operational processes. This role includes overseeing project execution, improving efficiency, and maintaining client satisfaction. You'll work within a collaborative team, engaging with international clients and leveraging modern language technologies to drive excellence in service delivery. Join us to make a significant impact!

Servizi

Full-time remote role

Opportunity to shape operations

Exposure to international clients

Collaborative team environment

Professional growth opportunities

Competenze

• More than 5 years of management-level experience within the interpreting industry.
• Deep knowledge of interpreting operations and process optimization.
• Strong understanding of applying AI within language services operations.
• Proven ability to manage budgets and improve operational efficiency.
• Fluency in English and at least one additional language.

Mansioni

• Oversee execution of interpreting projects ensuring high-quality delivery.
• Supervise and support project managers and operations staff.
• Own and improve interpreting operations processes and workflows.
• Develop tracking systems and KPIs for quality and productivity.
• Proactively identify risks and implement solutions.

Conoscenze

Management-level experience

Negotiation skills

Fluency in English

Understanding of interpreting tools

Communication skills

Descrizione del lavoro

A global language services company is seeking an Interpreting Operations Manager to lead interpreting projects in a fully remote environment. The ideal candidate will have over 5 years of management experience in the interpreting industry and strong knowledge of operational processes. This role includes overseeing project execution, improving efficiency, and maintaining client satisfaction. You'll work within a collaborative team, engaging with international clients and leveraging modern language technologies to drive excellence in service delivery. Join us to make a significant impact!