Lavorate con noi in Grecia! Italian-Speaking Customer Expert for Courier & Logistics Services

TP Greece; Italia; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

An international courier company is seeking Customer Experts in Italy to handle customer inquiries and provide logistics support. You will manage calls and digital interactions, assisting customers with tracking and delivery requests. Strong Italian and English language skills are required along with problem-solving capabilities. Additionally, relocation support and competitive salary packages are offered, making this a great opportunity to work for a recognized brand while developing your skills in a diverse environment.

Servizi

Relocation support

Competitive salary

Referral Program bonuses

Health care benefits

Full training

Professional development opportunities

Free Greek language courses

Friendly work environment

Competenze

• Fluency in Italian and very good English required.
• Previous experience in customer service or logistics preferred.
• Ability to multitask across various digital tools.

Mansioni

• Handle inbound calls and digital interactions professionally.
• Assist customers with shipping requests and account setups.
• Resolve customer complaints and complex issues.

Conoscenze

Excellent Italian language skills

Very good English language skills

Strong communication skills

Problem-solving skills

Familiarity with digital tools

Descrizione del lavoro

Join our Customer Experts team and represent one of the most recognized international courier and logistics companies

Are you ready to join a global leader in logistics and shipping solutions? TP in Greece is looking for Customer Experts to represent one of the most recognized international courier and logistics companies, known for its express delivery services and real-time tracking across the globe.

As a Customer Expert, you will:

• Handle inbound calls and digital interactions (email, back-office tasks) with professionalism and empathy.
• Assist customers with package pickup and delivery requests, shipment tracking, claims processing, billing inquiries, and account setup.
• Provide technical support for logistics systems and respond to general service questions.
• Resolve customer complaints and escaly complex issues following documented procedures.
• Maintain high levels of ownership, efficiency, and customer satisfaction in every interaction.
• Receive ongoing training to stay up-to-date with procedures, tools, and service standards.

Requirements:

• Excellent Italian language skills (spoken and written).
• Very good English language skills.
• Strong communication and problem‑solving skills.
• Familiarity with digital tools and multitasking across systems.
• Previous experience in customer service or logistics support is a plus.

What We Offer:

• Relocation support: Flights, accommodation & housing assistance—all at no cost to you
• Competitive monthly salary (14 salaries per year)
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work–Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more

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