Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

United Talent Acquisition; Catania; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading customer experience company is seeking an Italian-speaking Support & Content Moderator to join their team in Portugal. This role involves providing customer support and ensuring content compliance. Candidates must be fluent in Italian and have proficient English skills. Availability for on-site work in Porto and flexibility for rotating shifts are required. Join a multicultural team and advance your career today!

Servizi

Relocation Support

Welcome Bonus of 2,000 euros

Competenze

• Availability to work on-site in Porto.
• Flexibility to work in rotating shifts, including weekends.
• EU citizenship or valid residence/work permit in Portugal.

Mansioni

• Respond to inquiries via phone, email, or chat.
• Assist with troubleshooting and issue resolution.
• Review and evaluate user-generated content.
• Enforce compliance with platform policies.

Conoscenze

Fluent in Italian (C1+)

Proficient in English (B2+)

Strong communication skills

Interpersonal skills

Descrizione del lavoro

Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

Catania, Metropolitan city of Catania, Italy

Job Openings Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

About the job Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

URGENT HIRING WELCOME BONUS: 2,000 euros (for Italian market, available until July 31st)

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: Italian (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? Were hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You'll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

What Youll Do

Customer Support:

Respond to inquiries via phone, email, or chat

Assist with troubleshooting and issue resolution

Provide accurate product and service information

Content Moderation:

Review and evaluate user-generated content

Enforce compliance with platform policies

Escalate complex cases to specialized teams

Ensure content quality, objectivity, and safety

What Were Looking For

Italian fluency (C1 or higher)

English proficiency (minimum B2)

EU citizenship or valid residence/work permit in Portugal

Strong communication and interpersonal skills

Availability to work on-site in Porto

Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

EU ID or Passport

Portuguese Residence Card

Visa holders (eligibility confirmed case by case)

If you're a Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!