Italian-Speaking Logistics Support Specialist

Mercier Consultancy MD; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A logistics consultancy company is hiring Italian Speaking Customer Service Representatives for a leading logistics firm based in Greece. The role involves assisting clients in Italian with logistics services, handling inquiries, and resolving issues. Ideal candidates have experience in customer service and strong communication skills. This position offers a competitive salary, health insurance, and a fully paid relocation package.

Servizi

Competitive Monthly Salary

2 Extra Salaries Per Year

Fully Paid Relocation Package

Fully Paid Training

Health Insurance

Competenze

• Fluency in Italian (both written and spoken) is essential; knowledge of Greek or English is advantageous.
• Previous experience in customer service, preferably within the logistics or transportation industry.
• Strong multitasking abilities and time management skills.

Mansioni

• Handle customer inquiries related to logistics services, shipment tracking, and delivery schedules.
• Resolve customer complaints and issues efficiently, ensuring satisfaction and loyalty.
• Collaborate with internal teams to provide timely support to customers.

Conoscenze

Fluency in Italian

Excellent communication skills

Customer-focused mindset

Problem-solving abilities

Strumenti

Customer service software

CRM applications

Descrizione del lavoro

A logistics consultancy company is hiring Italian Speaking Customer Service Representatives for a leading logistics firm based in Greece. The role involves assisting clients in Italian with logistics services, handling inquiries, and resolving issues. Ideal candidates have experience in customer service and strong communication skills. This position offers a competitive salary, health insurance, and a fully paid relocation package.