Italian-Speaking Customer Expert – Premium Support

EU Best Jobs; Torino; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking a Customer Service Representative in Torino. The ideal candidate has excellent Italian and very good English skills, previous experience in a premium or luxury brand, and strong interpersonal abilities. The position offers comprehensive relocation support to Greece, competitive salary, health benefits, and opportunities for professional growth. Collaboration within teams and meeting performance targets is essential.

Servizi

Complete relocation support

Competitive monthly salary (14 salaries per year)

Health care benefits

Free online Greek language courses

Full training by certified instructors

Competenze

• Previous experience in customer service ideally in a premium or luxury brand.
• Familiarity with CRM systems is a plus.

Mansioni

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

Conoscenze

Excellent Italian language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Formazione

Bachelor’s degree

Descrizione del lavoro

A leading recruitment agency is seeking a Customer Service Representative in Torino. The ideal candidate has excellent Italian and very good English skills, previous experience in a premium or luxury brand, and strong interpersonal abilities. The position offers comprehensive relocation support to Greece, competitive salary, health benefits, and opportunities for professional growth. Collaboration within teams and meeting performance targets is essential.