Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Elemental Insights; Trieste/Trst; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A customer service company is looking for an Italian-speaking Customer Care Advisor. This remote role, based in Portugal, involves ensuring exceptional customer experiences and resolving inquiries. Ideal candidates are fluent in Italian and English, with strong communication and problem-solving skills. Relocation support is available for international applicants, including signing bonuses and accommodation options.

Servizi

Competitive compensation package

Career growth opportunities

Comprehensive training

Free surfing lessons

Portuguese lessons

Relocation assistance

Competenze

• Fluent in Italian (C2 level) and conversational in English (B2 level).
• Customer service experience is preferred.
• Ability to adapt to a fast-paced work environment.

Mansioni

• Manage customer inquiries via e-mail and phone calls.
• Ensure a positive experience for Italian-speaking customers.
• Resolve customer issues in a timely manner.

Conoscenze

Customer-Centric Attitude

Excellent Communication Skills

Problem-Solving Abilities

Multitasking Ability

Basic Computer Skills

Descrizione del lavoro

Overview

We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location and Model

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates*

It includes:

• €1.000 to €2.000 signing bonus


• Reloation assistance (flight reimbursement)


• Option to have accommodation included

Requirements

• Italian C2 level


• English B2 level


• Customer-Centric or Sales Attitude


• Excellent Communication Skills


• Problem-Solving Abilities


• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.


• Basic Computer Skills

Why Join Us

• Competitive compensation package.


• Opportunities for career growth and development.


• A supportive and diverse team environment.


• Comprehensive training and ongoing learning opportunities.


• Unique experience of working abroad


• Free surfing lessons & Portuguese lessons + other benefits


• Please Upload your CV in English*