Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Elemental Insights; Bari; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A customer service company is seeking a motivated Italian-speaking Customer Care Advisor. In this role, you'll address inquiries and resolve issues for Italian-speaking customers while working remotely from Portugal. Candidates need C2 Italian and B2 English proficiency, along with strong communication skills and a customer-centric mindset. Opportunities for growth and relocation support are offered.

Servizi

€1.000 to €2.000 signing bonus

Relocation assistance

Accommodation option

Free surfing lessons

Portuguese lessons

Competenze

• C2 level in Italian required.
• B2 level in English required.
• Must be customer-focused and have strong sales attitude.

Mansioni

• Address customer inquiries via email and phone.
• Resolve customer issues efficiently.
• Ensure a positive experience for customers.

Conoscenze

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability in a dynamic environment

Basic Computer Skills

Descrizione del lavoro

Overview

We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location and Model

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates*

It includes:

• €1.000 to €2.000 signing bonus


• Reloation assistance (flight reimbursement)


• Option to have accommodation included

Requirements

• Italian C2 level


• English B2 level


• Customer-Centric or Sales Attitude


• Excellent Communication Skills


• Problem-Solving Abilities


• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.


• Basic Computer Skills

Why Join Us

• Competitive compensation package.


• Opportunities for career growth and development.


• A supportive and diverse team environment.


• Comprehensive training and ongoing learning opportunities.


• Unique experience of working abroad


• Free surfing lessons & Portuguese lessons + other benefits


• Please Upload your CV in English*