Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Elemental Insights; Bari; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A customer care company is seeking a motivated Italian-speaking Customer Care Advisor. This remote position involves addressing customer inquiries and ensuring a positive experience for clients. Ideal candidates should have strong communication skills and customer-centric attitudes. The company offers competitive compensation, training, and relocation support for international candidates.

Servizi

€1,000 to €2,000 signing bonus

Relocation assistance (flight reimbursement)

Accommodation option

Free surfing lessons

Portuguese lessons

Career growth opportunities

Comprehensive training

Supportive team environment

Competenze

• Must speak Italian at C2 level and English at B2 level.
• Strong customer-centric attitude with excellent communication skills.
• Ability to multitask in a fast-paced environment.

Mansioni

• Address customer inquiries and resolve issues via e-mail and phone calls.
• Ensure a seamless and positive experience for Italian-speaking customers.

Conoscenze

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Italian C2 level

English B2 level

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates*

It includes:

• €1,000 to €2,000 signing bonus
• Relocation assistance (flight reimbursement)
• Option to have accommodation included

Requirements:

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: Comfortable with multitasking in a dynamic and fast-paced environment
• Basic Computer Skills

Why Join Us:

• Competitive compensation package
• Opportunities for career growth and development
• A supportive and diverse team environment
• Comprehensive training and ongoing learning opportunities
• Unique experience of working abroad
• Free surfing lessons & Portuguese lessons + other benefits

Please upload your CV in English.*