Italian Customer Support Advisor - Remote from Anywhere inPortugal

CBTalents; Milano; Remoto; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

An international recruitment agency is seeking a Customer Support Advisor to assist Italian-speaking customers in tech and tourism. This remote full-time position offers flexible shifts and an attractive salary with performance bonuses. Ideal candidates should be fluent in Italian and have a proactive customer-focused mindset. Experience working in a multicultural setting is a plus. Relocation support is available for those moving to Portugal.

Servizi

Attractive base salary

Monthly performance bonus

Daily lunch allowance

Relocation package

Competenze

• Fluent Italian (C2) and good command of English (B2) required.
• Willingness to work in rotating shifts for schedule flexibility.

Mansioni

• Provide top-tier support to Italian-speaking customers via phone, email, or chat.
• Solve problems and answer inquiries related to bookings or digital tools.
• Represent international brands with professionalism and empathy.

Conoscenze

Fluent Italian

Good command of English

Customer-focused mindset

Formazione

High school diploma (A-level or equivalent)

Descrizione del lavoro

Customer Support Advisor (Italian Speaking) Join an International Team from Portugal

Remote | Full-Time | Flexible Shifts | Global Clients (Tourism & Tech)

Are you passionate about customer service and curious to work in a truly international environment ? This is your chance to kick-start or elevate your career with a global company , all while enjoying the lifestyle and sunshine of Portugal .

Were looking for Italian-speaking Customer Support Advisors to assist international customers in tourism, tech, and digital servicesright from the comfort of your home in Portugal. Youll be part of a multicultural team, gain valuable international experience , and work on exciting global projects that make a difference.

Overview

Why This Role Stands Out

• Work remotely from anywhere in Portugal whether youre living in Lisbon, Porto, or planning to relocate
• Be part of a diverse, multilingual team supporting world-class brands
• Receive full training and ongoing support to grow professionally
• Gain hands-on experience in international customer service operations

What We Offer

• Remote position with flexible working hours (rotating shifts)
• Attractive base salary + monthly performance bonus
• Daily lunch allowance

Relocation package if youre moving to Portugal :

• Flight reimbursement
• Accommodation in a shared apartment provided

Dynamic work environment in a multicultural company with global reach

Clear growth opportunities and long-term career potential

Your Responsibilities

• Provide top-tier support to Italian-speaking customers via phone, email, or chat
• Solve problems and answer inquiries related to bookings, digital tools, or tech services
• Represent international brands with professionalism and empathy
• Collaborate virtually with colleagues from around the world

Your Qualifications

• Fluent Italian (C2) and good command of English (B2)
• Valid EU passport or residence visa in Portugal
• High school diploma (A-level or equivalent)
• A proactive, customer-focused mindset
• Willingness to work in rotating shifts for schedule flexibility

An International Career, a Portuguese Lifestyle

Live by the ocean, explore new cultures, and grow professionallyall at once. Portugal is not only a beautiful country to live in, its also a rising hub for remote work, global companies, and international talent.

Want to know more or ready to apply?

Get in touch with Leslie Marquis at [e-mail] for more info.

Build a global career without bordersstart your journey in Portugal today!