Italian Customer Service Representative - Relocate Abroad

Cross Border Talents; Bari; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading recruitment firm is seeking a dedicated Italian-speaking Customer Service Representative. Join a team focused on providing premium customer service and ensuring clients receive top-notch support. Ideal candidates will have fluency in Italian and English, alongside a commitment to customer satisfaction. Competitive salary and comprehensive benefits including relocation support and health insurance are offered for this position.

Servizi

Competitive salary

Performance bonuses

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development opportunities

Competenze

• Fluency in Italian and English is a must.
• Customer-focused with a positive and professional attitude.
• Basic computer literacy required.

Mansioni

• Provide high-quality customer service to Italian-speaking clients.
• Assist customers with inquiries regarding products and services.
• Escalate unresolved issues to appropriate departments.

Conoscenze

Customer Service

Typing

Data Entry

Basic Math

Computer Skills

Upselling

Descrizione del lavoro

Locations: Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages: Italian English

About the Role

We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria. We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to Italian-speaking clients via phone, email and chat.


• Assist customers with inquiries regarding products, orders, services, billing and technical issues.


• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in Italian and English.


• Customer-focused with a positive, empathetic and professional attitude.


• Basic computer literacy and comfort with CRM systems or support tools.


• Must be a valid EU citizen and willing to relocate abroad.

Benefits

• Competitive salary and performance bonuses.


• Full relocation support for international candidates.


• Meal and Transport Allowances.


• Health Insurance.


• Paid Leave Allowances.


• Training and professional development opportunities.

Key Skills

• Typing


• Data Entry


• Customer Service


• Basic Math


• Computer Skills


• Windows


• Banking


• Upselling


• Pricing


• Sanitation


• Cash Handling


• Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1