IT Support Specialist

BCIC Swiss; Padova; In loco; EUR 50.000 - 70.000; Part-time

Descrizione del lavoro

A leading IT solutions provider is seeking a Dispatch, on-site IT Support Specialist in Padova, Italy. This role requires providing first- or second-level technical support to customers, troubleshooting Windows OS, Cisco Jabber, and other hardware. Applicants must hold a valid work permit and be fluent in English. With a flexible working schedule of 10–20 hours per week, this position offers a dynamic work environment and the opportunity to work with third-party vendors.

Competenze

• Must hold a valid work permit in Italy.
• English is mandatory.

Mansioni

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third-party vendors for complex AV issues.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS and Microsoft Office.
• Perform repairs on desktops, laptops, and printers.

Conoscenze

Problem resolution for customer issues

Diagnostic tools for troubleshooting

Basic knowledge of Mac OS

Support for Cisco Jabber

Windows OS knowledge

Microsoft Office support

Descrizione del lavoro

Location, Type, Skill, Responsibilities & More

Location

Padova, Massazza (BI), Mejaniga, Marmirolo (MN), Savona, Italy

Type

Dispatch, On-site

Hours

10–20 hours per week.

Skills

BCIC Swiss GmbH | Best Connect International Company is looking for a Dispatch, on‑site IT Support Specialist in Italy.

Responsibilities

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third‑party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber.
• Have basic knowledge of the Mac operating system to support Apple PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

Requirements

• Must hold a valid work permit in Italy.
• English is mandatory.

If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.

Apply here- [e-mail]

Salary: Negotiable

Apply Now!