HR Partner, (Data Center Operations), AWS Infrastructure Services Builder Experience Team (BeXT)

Amazon; Turbigo; In loco; EUR 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading cloud services provider in Turbigo, Italy, is looking for an HR Partner to implement HR strategies in Data Centers. The role involves advocating for employee needs, conducting sentiment analysis, and collaborating with leadership teams. Candidates should have a Bachelor’s degree and at least 3 years of experience in HR. This position offers a supportive and inclusive work environment with opportunities for career growth and work-life balance.

Servizi

Flexible working culture

Career advancement resources

Employee-led affinity groups

Competenze

• Must have 3 years of relevant HR Generalist experience.
• Experience in a matrixed organization is required.
• Ability to maintain strict confidentiality regarding employee issues.

Mansioni

• Innovate and deploy HR strategies across Data Centers.
• Leverage sentiment data to advocate for Builders' needs.
• Conduct workplace investigations in collaboration with Builder Relations.

Conoscenze

Coaching and consulting skills

Strong business and HR acumen

Excellent written and verbal communication skills

Problem-solving

Employee Relations/Investigations experience

Formazione

Bachelor’s degree in Human Resources or related field

Descrizione del lavoro

At Amazon we are committed to being Earth’s Best Employer and the most customer‑centric company. We need exceptionally talented and empathetic leaders who are passionate about making every day better for all employees (Builders). As an HR Partner, you will listen to Builder sentiment, connect Builders managers with HR Business Partners (HRBPs), and serve as a key connector between leaders and employees.

Key Job Responsibilities

As the Data Center Operations Site HR Partner, you will innovate, implement, and deploy HR strategies across the cluster of Data Centers. Your role focuses on talent, performance management, compensation, employee relations, and leveraging Builder listening mechanisms to monitor sentiments and provide actionable updates to site leadership and HRBPs.

A Day in the Life

• Proactively leverage Builder sentiment data to advocate for Builders’ needs and ensure they feel fully engaged.
• Partner with leaders at multiple levels to develop proactive Builder‑experience strategies and goals.
• Conduct weekly Gemba Go‑See (GGS) walks to engage directly with Builders.
• Collaborate with cross‑functional teams (HRBPs, Employee Relations, Labor Relations) to align on engagement actions.
• Apply HR fundamentals to problem‑solve and influence diverse populations.
• Navigate a fast‑paced, complex environment driven by continuous innovation.
• Coach and develop site leadership through decision making with empathy and sound judgement; support talent management, people development, performance management, compensation and employee‑relations issues.
• Foster and role‑model an inclusive environment for all Builders.
• Exercise high judgement, manage ambiguity, and act as first escalation point for Builder concerns.
• Support Builder inquiries with discretion and expertise, applying Amazon Policies and high judgement.
• Promote adoption of technology and self‑service tools.
• Influence across all levels, from Builders to senior leaders.
• Conduct workplace investigations in collaboration with Builder Relations.
• Own and deliver site‑specific people projects in partnership with site leadership.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. AWS pioneers cloud computing and continuously innovates, powering businesses from startups to Global 500 companies.

Inclusive Team Culture

Here at AWS we love to learn and stay curious. Our employee‑led affinity groups foster a culture of inclusion that empowers us to celebrate our differences. Ongoing events and learning experiences—including Conversations on Race and Ethnicity (CORE) and AmazeCon conferences—help us embrace our uniqueness.

Mentorship & Career Growth

We continuously raise the performance bar and provide endless knowledge‑sharing, mentorship, and career‑advancement resources to help you grow into a well‑rounded professional.

Work/Life Balance

We value work‑life harmony. Success at work should never come at the expense of home life. We strive for flexibility as part of our working culture, supporting both workplace and home environments.

Qualifications

• Bachelor’s degree or higher in Human Resources, Labor Relations, Business/Management, Psychology, or a related field.
• 3 years of relevant Human Resources Generalist experience.
• Experience working in a matrixed organization.
• Coaching and consulting skills.
• Strong business and HR acumen, including problem‑solving, critical thinking, and analysis, and consulting on complex performance‑management cases.
• Employee Relations/Investigations experience.
• Conviction, tenacity, and excellent written and verbal communication skills.
• Thrives in a high‑pressure ambiguous environment and can manage multiple simultaneous priorities.
• Intellectual curiosity and the ability to bring insight to team and business.
• High judgement, empathy, autonomy, and flexibility.
• Ability to maintain strict confidentiality regarding employee issues.
• Work Council or other employee‑representative‑body (ERB) experience.

Amazon is an equal‑opportunity employer. We make recruiting decisions based on experience and skills, valuing your passion to discover, invent, simplify, and build. Our inclusive culture empowers Amazonians to deliver the best results for our customers.