Housekeeping Supervisor

Hilton Worldwide, Inc.; Como; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A global hospitality company in Como is seeking a Housekeeping Supervisor to ensure cleanliness and upkeep of the hotel. You will manage and train staff, conduct room inspections, allocate duties, and uphold brand standards. The ideal candidate has supervisory experience and strong organizational skills, with a passion for guest service. Join a team committed to providing exceptional hospitality experiences.

Competenze

• Previous experience in a Housekeeping supervisory role.
• A successful track record of managing a team.
• Strong organizational and analytical skills.

Mansioni

• Allocate work duties to Team Members.
• Perform routine inspections of all check-out rooms.
• Manage and train Room Attendants for optimal performance.
• Provide excellent guest service.

Conoscenze

Team management

Organizational skills

Analytical skills

Guest service excellence

Proficiency with Microsoft Office

Descrizione del lavoro

Job Description

Job Number: HOT0C6C8

Work Locations

Hilton Lake Como, Via BORGOVICO 241, Lombardia/Como, Como IT 22100

Housekeeping Supervisor

What will I be doing?

As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, you will:

• Allocate work duties to Team Members
• Perform routine inspections of all check-out rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect, routinely, service areas, storerooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage, efficiently, stock control and the maintenance of equipment
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to hotel brand standards at all times

What are we looking for?

Housekeeping Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in a Housekeeping supervisory role
• A successful track record of managing a team
• Strong organizational and analytic skills
• A passion for delivering exceptional levels of guest service
• Proficiency, preferred, with computers and computer programs, including Microsoft Office

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!