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Host

RH

Milano

In loco

EUR 10.000 - 30.000

Tempo pieno

Oggi

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Descrizione del lavoro

A leading hospitality company in Milan is seeking an entry-level position to create a warm and inviting environment through exceptional service. Responsibilities include managing guest flows and reservations, maintaining high standards, and acting as a brand ambassador. The ideal candidate should have at least one year of related experience and professional proficiency in English. Flexibility to work weekends and holidays is required. This is a full-time role that promises to engage and develop talents in a vibrant environment.

Competenze

1+ year of related experience in a guest-facing or hospitality-focused role.
Professional proficiency in English.
Legal authorization to work in the country of application.

Mansioni

Create a warm and inviting environment by providing First Class Service.
Greet guests promptly and graciously.
Manage reservations, guest flow, and seating arrangements.

Conoscenze

Customer service skills

Communication skills

Flexibility

1 week ago Be among the first 25 applicants

This range is provided by RH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Job Description

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.

Your Responsibilities

Create a warm and inviting environment by providing First Class Service that reflects RH’s standards of hospitality
Greet guest promptly and graciously, guide them to their table and ensure their experience begins and ends with exceptional care
Ensure a smooth arrival experience by managing reservations, guest flow, and seating arrangements through the restaurant’s reservation system
Maintain quality curation and organization of the host stand, coat closet, menu display, and all other dining room areas
Serve as a brand ambassador by modeling presentation standards, engaging warmly with guests, and maintaining working knowledge of RH’s culinary and beverage offerings
Partner with leadership to optimize seating flow, enhance the guest experience, and support overall business performance

Our Requirements

1+ year of related experience in guest-facing or hospitality-focused role
Professional proficiency in English, due to the international nature of our business and the need to communicate effectively with global teams and guests
Legal authorization to work in the country of application at the time of hire
Meets the minimum legal age required to serve alcohol, work designated shifts, and perform the full scope of role responsibilities in accordance with local labor and safety regulations
Flexibility to work weekends, holidays, and variable shifts as business needs require
Commitment to high standards of personal appearance, including adherence to uniform policies, grooming, and hygiene practices, ensuring a polished and professional presentation

Physical Requirements

Frequent stooping, bending, and reaching, both overhead and below counter height
Standing and walking for extended periods throughout the workday without a seated workstation
Safely ascending and descending stairs, with or without carrying food, beverages, or service equipment
Visually navigating dining spaces with variable lighting, including identifying guests, reading reservation screens, monitoring table turns, and observing dining‑room activity
Hearing and responding to verbal communication in an environment characterized by elevated sound and movement
Using wireless audio devices, such as earpieces, to support communication, coordination, and multitasking in a fast‑paced restaurant environment
Lifting and moving items up to 25 kgs using appropriate equipment and safe handling techniques

About Us

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

Seniority level