Guest Concierge - F&B & Reservations

Meliá Hotels International; Milano; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading hotel chain in Milan is seeking a professional F&B Hostess to manage activities related to guest service. The ideal candidate will exhibit excellent interpersonal skills, a warm demeanor, and the ability to exceed customer expectations. Responsibilities include maintaining a tidy work area, welcoming guests, managing reservations, and personalizing customer experiences. This role requires fluency in English, with other languages being a plus, and a strong motivation for professional growth.

Competenze

• Excellent interpersonal skills and strong public relations attitude.
• Fluent in English; other languages preferred.
• Flexible, motivated, and ambitious for professional growth.

Mansioni

• Maintain a tidy and clean work area for the service.
• Participate in briefings for daily dishes and events.
• Provide a warm and professional welcome to guests.
• Greet and lead customers to their tables.
• Take reservations and accurately note customer data.
• Ensure customer satisfaction and personalize their experience.

Conoscenze

Excellent Interpersonal Skills

Strong Public Relations Attitude

Fluency in English

Flexibility

Motivation for Professional Growth

Descrizione del lavoro

A leading hotel chain in Milan is seeking a professional F&B Hostess to manage activities related to guest service. The ideal candidate will exhibit excellent interpersonal skills, a warm demeanor, and the ability to exceed customer expectations. Responsibilities include maintaining a tidy work area, welcoming guests, managing reservations, and personalizing customer experiences. This role requires fluency in English, with other languages being a plus, and a strong motivation for professional growth.