Group, Conference and Events Sales Agent (from October 2025) - Hilton Milan

Jobbit; Milano; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading hospitality company in Milan is looking for an Entry-level Group, Conference, and Events Sales Agent. This role involves maximising revenue, managing events, and building customer relationships. Ideal candidates possess strong organisational, communication, and sales skills. If you are passionate about delivering exceptional service and have a positive attitude, we want to hear from you. Join a global leader in hospitality and be part of a dynamic team.

Competenze

• Experience in a sales environment is essential.
• Ability to maintain high customer service standards.
• Strong organisational skills necessary.

Mansioni

• Receive and convert incoming enquiries to achieve targets.
• Manage events schedule to maximise yield.
• Build strong relationships with customers.

Conoscenze

Good organisational and administration skills

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Confident telephone manner

High level of IT skills

Excellent grooming standards

Demonstrated previous experience working in a sales environment

Formazione

Qualification, degree, or certification in a relevant field

Strumenti

Hotel property management systems

Descrizione del lavoro

Group, Conference and Events Sales Agent (from October 2025) - Hilton Milan

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A Group, Conference, and Events (GCE) Sales Agent will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

What will I be doing?

As Group, Conference, and Events (GCE) Sales Agent, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GC and E Sales Agent will interact frequently with guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Sales Agent will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximise revenue
• Seek opportunities to increase sales and conversions within the team
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

A Group, Conference, and Events (GCE) Sales Agent serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards
• Demonstrated previous experience working in a sales environment

It would be advantageous in this position to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems
• Demonstrated previous experience working in the Conference and Events function
• Qualification, degree, or certification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing team members are at the heart of it all.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries
• Hospitality

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