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Global Service Manager (Packaging)

Jobbit

Mantova

In loco

EUR 50.000 - 70.000

Tempo pieno

2 giorni fa
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Descrizione del lavoro

A leading international packaging company based in Italy is seeking a Director to oversee operational and strategic management within their teams. The candidate should have over 10 years of experience in relevant fields, with exceptional leadership skills and a customer-focused approach. This full-time position offers an opportunity to lead in a dynamic environment with international travel. The ideal candidate will have a strong understanding of aftermarket business models within the manufacturing sector.

Competenze

  • 10+ years of experience in similar roles, ideally in industrial or packaging sectors.
  • Excellent interpersonal and communication skills.
  • Willingness to travel internationally and adapt to dynamic environments.

Mansioni

  • Operational and strategic management of the team.
  • Coordination of customer service and service administration teams.
  • Monitoring service KPIs and resource planning for the business unit.

Conoscenze

Leadership
Strategic mindset
Interpersonal communication
Customer-centric approach
Fluent in English
Descrizione del lavoro

1 day ago Be among the first 25 applicants

Michael Page

Responsibilities and Qualifications
  • Operational and strategic management of the team
  • Coordination of the Field Service, Customer Service, Helpdesk, and Service Administration teams
  • Definition and monitoring of service KPIs (response times, customer satisfaction, efficiency, profitability)
  • Resource planning and budget management for the business unit
  • Collaboration with commercial and technical departments to ensure an integrated and competitive offering
  • Team management, with a focus on training, motivation, and skill development
  • Direct interface with strategic clients and international partners
  • 10+ years of experience in similar roles, ideally within the industrial or packaging sectors
  • Strong leadership and strategic mindset, with proven managerial capabilities
  • Deep understanding of aftermarket business models, including spare parts and service sales dynamics
  • Fluent in English; additional languages are a plus
  • Willingness to travel internationally and work in dynamic environments
  • Experience in entrepreneurial or fast-growing contexts is a strong advantage
  • Excellent interpersonal and communication skills, with a customer-centric approach
  • Results-driven attitude, focused on performance and continuous improvement

An international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry.

Great opportunity to join a fast-growing machinery company in the packaging sector.

Seniority Level
  • Director
Employment Type
  • Full-time
Job Function
  • Other
Industries
  • Manufacturing
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