Front Office Supervisor — Elevate Guest Experience

ORIENT EXPRESS; Venezia; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Venice is looking for a Front Office Supervisor to manage front desk operations and oversee guest relations. The role involves leading a team, ensuring high-quality guest service, and managing inquiries. The ideal candidate has a background in luxury hospitality, fluent in Italian and English, and exceptional leadership skills. A competitive salary and comprehensive benefits are offered.

Servizi

Medical Insurance

Restaurant Ticket

Employee benefit card for discounts at locations worldwide

Competenze

• Minimum of 3 years in a similar role within luxury hospitality.
• Strong team management and leadership skills.
• Exceptional interpersonal skills.

Mansioni

• Oversee daily front desk operations, ensuring exceptional guest service.
• Manage guest inquiries and concerns, ensuring prompt resolution.
• Anticipate guest needs and provide personalized assistance.

Conoscenze

Leadership skills

Fluent in Italian

Fluent in English

Customer service orientation

Time management skills

Problem-solving abilities

Teamwork

Formazione

Higher education in Hospitality Management

Descrizione del lavoro

A luxury hotel in Venice is looking for a Front Office Supervisor to manage front desk operations and oversee guest relations. The role involves leading a team, ensuring high-quality guest service, and managing inquiries. The ideal candidate has a background in luxury hospitality, fluent in Italian and English, and exceptional leadership skills. A competitive salary and comprehensive benefits are offered.