Front Desk Guest Specialist – Grow in Hospitality (Milano)

Melia Hotels International S.A.(Meliá); Milano; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A well-known hotel chain in Milano is seeking a Front Desk staff member to manage guests' smooth check-in and check-out processes. Ideal candidates will have at least one year of relevant experience in a fast-paced hotel environment and strong interpersonal skills. Fluency in English is required, and flexibility in working various shifts is essential. This role offers an opportunity to be part of a dynamic team committed to exceptional guest satisfaction.

Servizi

Flexible compensation

Exclusive discounts

Participation in loyalty programs

Competenze

• 1-year experience in a fast environment in the same or similar position in a hotel/resort.
• Must be available to work various shifts including mornings, evenings, nights, weekends, and holidays.
• Passionate about Hospitality.

Mansioni

• Check‑in and check‑out hotel guests in a timely and professional manner.
• Accurately process all cash and credit card transactions.
• Communicate any outstanding guest requests or issues to management.

Conoscenze

Fluency in English

Interpersonal relationships

Customer service

Descrizione del lavoro

A well-known hotel chain in Milano is seeking a Front Desk staff member to manage guests' smooth check-in and check-out processes. Ideal candidates will have at least one year of relevant experience in a fast-paced hotel environment and strong interpersonal skills. Fluency in English is required, and flexibility in working various shifts is essential. This role offers an opportunity to be part of a dynamic team committed to exceptional guest satisfaction.