Freelance ServiceNow Consultant - AI Trainer

Mindrift; Italia; Remoto; EUR 50.000 - 70.000; Part-time

Descrizione del lavoro

A leading AI consultancy is looking for a Freelance ServiceNow Consultant. This remote role allows you to work on your schedule while contributing to advanced AI projects. Candidates should have a relevant degree and at least 3 years of experience in ServiceNow. This position offers competitive pay rates up to $45/hour depending on expertise and project needs.

Servizi

Competitive hourly rates

Remote work flexibility

Opportunity to work on advanced AI projects

Enhance your portfolio

Competenze

• Minimum of 3 years of professional experience required.
• Comfortable with setting up ticket forms, triggers, macros and managing roles.
• Ready to learn new methods and switch between tasks quickly.

Mansioni

• Review pre-generated intents and transform them into logical sequences.
• Define test cases and create dialogue flows.
• Write User Agent instructions for consistent automated behavior.

Conoscenze

Advanced English (C1)

Experience in ServiceNow

Ability to work with complex guidelines

Automation skills

Formazione

Bachelor's or Master's Degree in Business Administration or relevant area

Descrizione del lavoro

Overview

Freelance ServiceNow Consultant - AI Trainer opportunity at Mindrift. GenAI models are improving quickly, and one goal is to enable specialized questions and complex reasoning skills. This is a remote freelance project; you can work on your own schedule from your location, with a laptop and internet connection.

What We Do

The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.

About The Role

GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as an AI Tutor in ServiceNow, you\'ll have the opportunity to collaborate on these projects. This is a freelance role for a project, and your typical tasks may include:

• Review pre-generated intents and transform them into a logical sequence of agent steps;
• Define a test case: dialogue flow (user request, intermediate steps, agent\'s final response);
• Create a Golden Path: the optimal sequence of tools the agent should invoke;
• Write User Agent instructions to ensure consistent and correct automated behavior

How To Get Started

Simply apply to this post, qualify, and get the chance to contribute to projects that match your technical skills, on your own schedule. From coding and automation to fine-tuning AI outputs, you\'ll play a key role in advancing AI capabilities and real-world applications.

Requirements

• You have a Bachelor\'s or Master\'s Degree in Business Administration or any relevant area.
• You have a minimum of 3 year of professional experience.
• Level of English is advanced (C1) or above
• Setting up ticket forms, triggers, macros, and automation
• Managing groups, roles, and permissions
• Configuring multiple departments or business units within a single ServiceNow instance (multi-brand / multi-department setup)
• You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines
• Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge

Benefits

• Get paid for your expertise, with rates that can go up to $45/hour depending on your skills, experience, and project needs
• Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments
• Work on advanced AI projects and gain valuable experience that enhances your portfolio
• Influence how future AI models understand and communicate in your field of expertise