Field Service Engineer - Italy (Milan)

Sungrow - EMEA; Milano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading green tech company is seeking a Field Service Engineer in Milan. The role involves taking ownership of customer issues, performing installations, and providing solutions. Candidates should have an education as an Electrical Technician or Engineer, as well as strong skills in Italian and English. This position requires extensive travel (60% of the time) and offers performance-based bonuses and opportunities for training abroad.

Servizi

Performance-based bonuses

Multinational team with European exchanges

Training opportunities in Germany

Visits to R&D facilities in China

Competenze

• Education as Electrical Technician or Engineer, with knowledge of ACDC, Low/Medium Voltage, electrical conduits, etc.
• Italian & English skills at least B2 level.
• Experience with Battery Storage solutions is beneficial.
• Experience dealing with customers in critical situations.
• A valid driving license.
• H&S training for electrical construction site access.
• Willingness to work on call and travel 60% of the time.

Mansioni

• Taking ownership of dispatched customer issues.
• Supporting resources dispatched onsite during commissioning and site services.
• Delivering support and service solutions for our customers.
• Performing all onsite installation, commissioning, repair, maintenance, testing, upgrades, or rework activities.
• Following operational procedures, processes, and practices as defined and documented.
• Adhering to health and safety instructions and regulations.

Conoscenze

Electrical Technician or Engineer

Italian & English skills (at least B2 level)

Experience with Battery Storage solutions

Customer service in critical situations

Valid driving license

H&S training for electrical construction site access

Willingness to work on call

Formazione

Education as Electrical Technician or Engineer

Descrizione del lavoro

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Field Service Engineer - Italy (Milan), Milan

Client:

Sungrow - EMEA

Location:

Job Category:

Other

EU work permit required: Yes

Job Reference: 80f204989873

Job Views: 3

Posted: 08.08.2025

Expiry Date: 22.09.2025

Job Description:

Your mission

Hey there and welcome to your new opportunity with us!

Being Field Service Engineer (FSE) in Italy (possible locations Milan or nearby areas) is an exciting role since you are the superhero our clients need. You will directly communicate with clients to ensure our solutions meet their needs. Your key responsibilities include:

• Taking ownership of dispatched customer issues.
• Supporting resources dispatched onsite by RFM during commissioning and site services.
• Supporting the RFM/PjM during commissioning and site acceptance services.
• Delivering support and service solutions for our customers.
• Performing all onsite installation, commissioning, repair, maintenance, testing, upgrades, or rework activities.
• Following operational procedures, processes, and practices as defined and documented.
• Adhering to health and safety instructions and regulations.
• Ensuring up-to-date documentation, work instructions, and processes for existing and upcoming service contracts.
• Providing feedback through service reports and suggesting corrective actions.
• Supporting onsite resources (FSE and SP) during commissioning and services.
• Participating in claim management and RMA processes.
• Managing service tools and ensuring calibration.
• Taking on call duties, including weekends and nights.

Your profile

To excel in this role, you should have:

• Education as Electrical Technician or Engineer, with knowledge of ACDC, Low/Medium Voltage, electrical conduits, etc.
• Italian & English skills at least B2 level.
• Experience with Battery Storage solutions is beneficial.
• Experience dealing with customers in critical situations.
• A valid driving license.
• H&S training for electrical construction site access.
• Willingness to work on call and travel 60% of the time.

Why us?

Energy is the focus of this decade! We lead in this field, offering cutting-edge solutions. We have the strongest PV-Inverter R&D and are the world's largest inverter manufacturer. Join us and be part of this exciting journey! Benefits include:

• Performance-based bonuses.
• Multinational team with European and trans-European exchanges.
• Opportunities to enhance technical and commercial knowledge in inverters, storage, and more.
• Training in Germany and visits to our R&D facilities in China.

About us

We are a green tech company committed to Clean Power for All. With over 650 GW of installed capacity worldwide, we are making a significant impact!

Founded in 1997, Sungrow specializes in solar inverters, energy storage, floating PV, EV, and hydrogen solutions. Join us to be part of a sustainable future!