Field Service Engineer

Mase Consulting Ltd; Remoto; EUR 40.000 - 48.000; Tempo pieno

Descrizione del lavoro

A leading automation manufacturer is seeking a Field Service Engineer / Pharmaceutical Automation Technician in Italy. The candidate will work on complex pharmaceutical equipment, requiring at least 2 years of service engineering experience and proficiency in both English and Italian. This role involves supporting clients with mechanical and electrical issues, attending customer calls, and conducting maintenance work. A valid local driving license is required, and candidates should be comfortable traveling. Competitive salary with bonuses included.

Servizi

Company car with private use

Performance bonus

Additional month salary as bonus

Travel expenses

Healthcare and pension benefits

Competenze

• 2+ years of service engineering experience in a pharmaceutical setting.
• Proficiency in English and basic Italian.
• Experience in cleanroom environments preferred.

Mansioni

• Support pharmaceutical manufacturers across Italy as a Service Engineer.
• Conduct routine service, calibration, and reactive maintenance.
• Complete service visit reports and coordinate with the engineering planner.

Conoscenze

Service engineering experience

Mechanical focus

Electrical troubleshooting

Problem resolution

Customer support

Communication in English

Communication in Italian

Formazione

Degree level education

Strumenti

Pharmaceutical automation equipment

Calibration tools

Mechanical tools

Descrizione del lavoro

Field Service Engineer / Pharmaceutical Automation Technician

Do you enjoy the practical hands‑on elements of engineering and have the desire to work on industry‑leading, highly complex pharmaceutical equipment?

Ready for your calling? This specialist equipment manufacturer is searching for a well‑rounded Service Engineer / Service Technician to join their team. (Equipment training provided).

Why This Company?

This leading automation manufacturer has grown 20% over the past 12 months and, in line with the acquisition of new customers and market demand for their equipment, they have ambitious plans to expand their support function across Europe.

Operating in rapidly expanding markets such as pharmaceuticals and recognised for offering some of the industry's most advanced equipment, they pride themselves on their detailed attention to customer needs and dedication to the highest standards of performance and quality.

• €40K - €48K Basic Salary (dependent on experience)
• Additional 1 Month Salary paid as a bonus each December
• Performance Bonus
• Company Car (with private use allowed)
• Travel Expenses
• All local requirements – Pension, Healthcare, Holidays etc

About The Role

As a Service Engineer / Service Technician you will work from a home office and be responsible for:

• Operating in an 80% mechanical and 20% electrical role.
• Working within a service engineering team supporting pharmaceutical manufacturers across Italy.
• Attending a low number of customer calls as each case can be extremely complicated and time consuming.
• On rare occasions operating as part of an installation team to complete new equipment installations, commissioning and user training.
• Supporting customers of Italy if an emergency occurs requiring your support.
• Working to preventative maintenance and installation work which is often booked 2-3 months in advance, whilst also reacting to more pressing breakdowns and repairs.
• Working with the engineering planner to coordinate activities and movements.
• Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding, problem resolution and repair.
• Completing service visit reports.

About You

The successful candidate will possess at least 2+ years of service engineering / technician experience, gained working on complex pharmaceutical automation equipment (robotics, conveyors, pick/place or other pharmaceutical manufacturing equipment).

Candidates must speak advance level English, a good level of Italian and be multiskilled with a mechanical focus. You must be comfortable with travel and nights away when needed.

A degree level education is beneficial, but not essential, as is experience working in a cleanroom or sterile environment.

It is, however, essential you have a logical and methodical approach to finding faults and be comfortable with travel and spending time away from home.

A valid local driving license is essential, as is the right to work in Italy. My client doesn't offer sponsorship.

Next Steps

Click the apply button to send us your CV. If we think you're a great fit for this role, we'll be in touch in the next couple of days.

Thank you for taking the time to read about this opportunity. We look forward to hearing from you,

Team Mase.

Location: Based within a 1.5‑hour commute of Rome or Milan

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